no hits and then connection went out

Ubercam15

New Member
I have had my app open since 5:30am and didn't receive one hit until 10:30am. got the hit, it was around the corner then the app went out and can't sign back on. Luckily the rider agreed to cancel because I couldn't see where to pick up nor drop off and didn't know if I would get paid. Can anyone explain what is happening?
 
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