no fee for cancelled trip

gcmayi

New Member
today it took me 5mins drive to the subway and when I just arrived, the app told me the trip was cancelled and I will not get paid. shithole???for both
 

Who is John Galt?

Well-Known Member
today it took me 5mins drive to the subway and when I just arrived, the app told me the trip was cancelled and I will not get paid. shithole???for both

Yes, that particular lesson is one that you don't forget in a hurry. The rider has 5 minutes from the time you accept the trip (not from when the ride request was initiated) to cancel without charge, and obviously without compensation to you.

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gcmayi

New Member
  • Thread Starter Thread Starter
  • #3
Yes, that particular lesson is one that you don't forget in a hurry. The rider has 5 minutes from the time you accept the trip (not from when the ride request was initiated) to cancel without charge, and obviously without compensation to you.

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The place is 5 minutes away from where I accept the request. No reason for speeding. :frown:
 
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