Hello! I am a new driver and started yesterday. I am located in Western Massachusetts, and this includes the cities of Northampton, Amherst, Springfield and Holyoke. Overall, first day went well, but I felt very nervous at first. And I had a glitch with learning how to use the app. I really jumped in feet first without a lot of preparation, but I am very happy to Uberpeople as a resource. Onward and upward.