I started driving with Uber Eats towards the end of May and people I started driving July 1. My lifetime trips are 130 (mostly Eats), Rated trips are 53 with 45 of those being 5 star. How can this possibly end me up with 4.61? I started off with 4.7 yesterday morning and ended up with 4.61. Yesterday was not a good day for me to drive (obviously). I got an email today from Uber wanting me to spend $40 on going to a class. A little frustrated, concerned. I supply water, ask if A/C is too high or too low and ask if they want to listen to a specific radio station. I very rarely don't accept a ride but feel that when I do not accept one, it affects my rating.