Hello everyone, I'm a new driver & I've only completed 5 trips. My first question is, "Why does it say that I have a total of 10 trips?" I didn't accept some pings, so does that count for my number of trips? Also, my rating dropped to 4.2! I honestly know that I did everything almost perfectly. The riders seemed happy, at least the ones who weren't drunk and actually coherent. So my last question is,"Does not accepting pings count against my 5-star rating or is there a separate acceptance rating and if so, where can I can view it? Thanks for any input.