Got a request off of Birch (that short little dead end below Aurora across from Canlis). I almost instantly received the following text: "I have a small dog that sits in my lap. Please cancel if you don't take dogs" My biggest concern is fur in my upholstery so small lap dog, asked ahead, 2.4x surge, okay ... this'll work. Plus I felt a "no, you cancel" premonition. Pull up, NOT a small dog. This was a labradoodle. Probably 30-35#s. Plus the pax didn't have much of a lap (big girl). Now I've personally been too big and I've been much too skinny - so no judgement there - except there wasn't hella room for small dog let alone a MEDIUM sized dog on her lap. We talked dogs, I thanked her for letting me know ahead. She said she gets turned down a lot. She was in a foul mood but I took it as typical morning commute grumpiness. I commented there is a religious component to a lot of drivers refusing dogs. (I don't know if it's technically religious but all Muslims I've been around when dogs have come up - dogs are vehemently referred to as dirty, etc. Could be wrong here- probably am, sure I'll be corrected if I am.) Felt things were going reasonably well and I said, "If I could offer one tip, as drivers we can get fired for canceling on passengers. If you could offer to cancel that would be great, you don't get charged if it's within 5 min..." Whoa! Unleashed THAT flood! She went on a tirade! She doesn't care if we get fired for Uber's ridiculous policy - not sure if giving us the option to deny dogs or getting fired for canceling was the ridiculous part. The nasty vitriol that I thought was morning grumpiness was apparently her true self shining through. It's hard, I hate denying people with animals but I hate rewarding nastiness like hers where she essentially knowingly blackmailed me into taking her dog. (I need to use my cancelations judiciously.) Plus it's unfair to my passengers with sensitivities to animals... Next pax was super friendly & a huge talker - he got in just fine and proceeded to get really stuffy and by the time we hit the airport he was full out sneezing. Wonder just how hypo-allergenic/purebred that labradoodle really was? Yeah - we're independent contractors alright.