Yea.. so the person requested premium ride from 10 miles away.. and actually i was on my way, the rider messaged me asking where am i, then i got a msg saying that i cant get cancellation fee since ride was cancelled less than 5 min. But when i checked, it passed 6 min, so i contacted customer support and they said they will credit me $5 and i have to wait 2-3 days. Tf. So if i didnt check, they werent gonn pay me my cancellation fee? This happened to anyone else?