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Lyft up to its same old pay games!

Dhr94080

Well-Known Member
Getting tired of Uber and Lyft? Start flying paper at them and start talking to their attorneies!

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Your request (124584278) has been updated. To add additional comments, reply to this email.


Devin (Lyft)

Aug 20, 4:42 PM PDT

Hi David,

At the request of the Lyft attorney you spoke to last week, I have been asked to review this case to make sure we do everything we can on our end to resolve this issue for you, if we can. I am a payments specialist. You can rest assured that Lyft has thoroughly investigated the issue.

According to our payment processor, your Express Pay deposit for $147.82 failed with the code: "The bank has declined this transfer. Please contact the bank before retrying." Unfortunately, we are unable to view specific reasons why an Express Pay deposit is declined because it has to do with the card issuer, not our system or payment processor.

Since the bank declined the Express Pay transfer, our system automatically re-routed it to your CITIBANK FSB bank account ending with 9557. ACH transfers typically take 1-3 business days to be processed by the recipient bank, so if you have not received it already, you should receive the payment within the next few days.

I noticed that you have been receiving Express Pay transfers to that same card since this one failed, so it was likely an outage or connection issue with your card issuer that occurred at the date and time of the initial transfer. Your card does appear to work fine now, and the $147.82 deposit should be coming to your bank account shortly. I hope this is not a problem in the future.

Typically bank tellers, and even managers, are not well versed on how these types of transfers work. If you would like to speak with your bank further, I recommend calling them and asking for someone who is an expert in "push to debit" transfers. If they do not have someone who is an expert in that, you can ask for someone who can look into deposits/refunds. In the past, I have found that customers are able to gather better information by asking to speak with folks well-versed in those areas.

I hope this helps!

Best,


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BeansnRice

Well-Known Member
I need to do that too..... that is have an attorney mail a complaint letter.
They owe me $900 from over 2 years ago.
Thanks

That is , Uber / Raiser owes me.
 

Dhr94080

Well-Known Member
  • Thread Starter Thread Starter
  • #7
I need to do that too..... that is have an attorney mail a complaint letter.
They owe me $900 from over 2 years ago.
Thanks

That is , Uber / Raiser owes me.
I dont use an attorney. I represent myself which I do hire advisers if the case is to complex. I learned law years ago but out of necessity of not having enough money to hire a lawyer.

I know where to push the buttons and where to pivot when it comes to this crap! But I also loose once in a while as well. If I were you, I would file a small claims on them. Your chances are much better and in a small cliams, neither side is allowed to have an attorney. Just make sure you have your evidence in order and if it's been 2yrs now you can legally attach 3% every month it's not been paid. It only cost $75.00 to file and if you win, uber has to pay that cost of filing!
 
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