This weekend, I accepted a Lyft Share. It's against my normal rules to accept Share/Pool, but I was 2 rides from my weekly Challenge Bonus, so that put me in temporary ant mode. Pax was account holder's BF going to work, ~20 mins. away. Throughout the ride he's cool, friendly, talkative, all that good pax stuff. I eventually get two additional Share pax en route, both get dropped off before he does. Still en route, the account holder sends me a scathing email saying how *I* made her BF late for work by not driving straight to his destination. I texted back: "Thank you for selecting Lyft Share" and rated 1*, even though the pax was great.