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Lyft Share - Complaint About Time To Destination

Steve_TX

Well-Known Member
This weekend, I accepted a Lyft Share. It's against my normal rules to accept Share/Pool, but I was 2 rides from my weekly Challenge Bonus, so that put me in temporary ant mode. Pax was account holder's BF going to work, ~20 mins. away. Throughout the ride he's cool, friendly, talkative, all that good pax stuff. I eventually get two additional Share pax en route, both get dropped off before he does. Still en route, the account holder sends me a scathing email saying how *I* made her BF late for work by not driving straight to his destination.

I texted back: "Thank you for selecting Lyft Share" and rated 1*, even though the pax was great.
 

Sammi Kurr

Active Member
This weekend, I accepted a Lyft Share. It's against my normal rules to accept Share/Pool, but I was 2 rides from my weekly Challenge Bonus, so that put me in temporary ant mode. Pax was account holder's BF going to work, ~20 mins. away. Throughout the ride he's cool, friendly, talkative, all that good pax stuff. I eventually get two additional Share pax en route, both get dropped off before he does. Still en route, the account holder sends me a scathing email saying how *I* made her BF late for work by not driving straight to his destination.

I texted back: "Thank you for selecting Lyft Share" and rated 1*, even though the pax was great.
Great reply back!! For me, if the pax doesn't match the paying pax. I just leave them right there unless it's a school age student where its probably his/her parent getting them a rde. For that GF to get pissed at you probably means the they are both jerks and he and/or she burned their bridge with Uber or Lyft respectively and he was being nice to you just to protect her account. I've found statistically, it's safer for YOUR JOB to avoid unmatched pax. If there is bad blood between one or both of them and Lyft or Uber, they may take it out on you through a crappy rating or even make crap up. It's happened to me. Careful
 

Mista T

Well-Known Member
Author
L/U never really bothered to educate anyone about Pool rides (or ratings, or tipping, or being on time, or.....) so no surprise that she was expecting straight line service A to B.
 
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