I just had a rider today in an area with no cell connection. Couldn't let them know I arrived, couldn't call them. Had to get out of the car and ring the door bell. Twice today, and with one of them I had the wrong address on the app. And of course I couldn't tell Lyft that I picked up the PAX. So I picked the passenger and drove until I had connectivity. Once there I did the arrive/pickup thing. Anyway, I had a bad feeling so I logged the ride mileage. Later on the day, when I went to check on Lyft's website the drive was short a few miles. I checked with Google maps and sure enough they were the same amount of miles where I had no connectivity. Since the dumbarses don't answer the phone or emails, I feel like I'm going to end up bringing them to small courts and make the case public so they change their ways. Tonight I'll try the proper channels and wait till tomorrow to see if the ride didn't get revised. In the mean time I advise you guys to keep a log of your dead zone driving, because there's a good chance they are ripping us off.