The following is the Youtube description info that tells what transpired in the video between the passenger and the driver:
Jan 22, 2020
Because I am being hit with messages at this point from news organizations and other sites asking if they can license this footage from me, here is a blanket statement: "folk wishing to report on this or embed this video, free free, with the exception of Fox News. thank you."
I haven't got the time to field all the messages, because I'm working this week in Vegas. thanks!
An unprecedented experience. Never had a Lyft ride like this...
1. Right from the start, it was pretty clear there was something "off" with this guy. He had a bad attitude — which, sure, people are all permitted to have I guess on a bad day — but when I was discussing the difficulty in finding him during the pickup, he snapped "I don't use the phone. I only text. That way I have a written record of everything with all my passengers. No he said/she said." So, clearly, this person has had a long history of difficult interactions with his passengers.
2. As we approached the convention center, he complained that traffic was very heavy. I inquired as to whether or not it would be easier for him to pull over before the destination so we could get out sooner and he wouldn't have to sit in the non moving traffic. That really set him off. That is when the cursing started and that is when I started recording him, for our safety.
3. In between calling us @@@@@@@@, using the F word at us repeatedly, and threatening to "have [my] Lyft account terminated" he also turned his radio up to full volume when I asked him what he was thinking.
4. Cherry on top: after it was clear that something was deeply disturbed about this individual, I requested that he pull over to the nearest safe driveway entrance (approximately 10 yards in front of us) so that we could immediately leave his vehicle. He explicitly refused and said that he was in no way going to allow us to exit his vehicle until he decided he wanted us to.
Now, let's be clear... Karl and I both know how to handle ourselves. And it wouldn't take much to get the bulge on a tub like this guy, as the expression goes. But supposing I wasn't a 40-something white guy. What if I was a small woman? What if I was a woman traveling alone?
This gentleman stated at the start of the ride that he drives for both Lyft and Uber, so even if Lyft drops his account this instant [EDIT: Lyft confirmed for me personally that this driver has been terminated and banned from their service] apparently he could still be picking up more rides all day long. Gives you a nice good feeling, doesn't it?
So enjoy your time in Vegas, everybody. Until we hear otherwise, this gem of a man is out there on the roads, picking up passengers.
Stay safe out there.