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LOWER STAR RATING? WHY???

I'm not really driving too much because it's Aug. and Sept. but last week I had 6 rides, all rated 5 stars. Yet my average star rating went DOWN!!! Along with tips on how to improve like: Starting/Ending Trips On Time, City Knowledge and Professionalism. What da bleeeeeeeeep!!!! Anybody ever had that crap happen to them??? I e-mailed UBER for an explanation aaaaaaaand..... you guessed it! Canned, robotic response!!
 

PhoenicianBlind

Well-Known Member
I have a thought on the lowering rating. Is it possible that 5 stars ratings that were made like 101 days ago are dropping off and you're seeing a slight hit from that?
 
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