seriously where is the goat, situation is getting out hand lol... 'they are been very' what the hellScott they are been very welcoming, helpful no.
Congrats on your 1000, but you better lift your game rating is very low and you don't seem to have many badges.
You must of upset a lot of customers to get to 4.84. I bet they deserved it you sound like a likable guy.
I have noticed when I do a lot of surge jobs my rating does down a couple of points, think the riders are p*ssed off paying more. Avoid any surge riders for awhile see if that improves your rating.
Welcome and safe driving