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if you cancel on a rider is another ride automatically sent for?

kc ub'ing!

Well-Known Member
Yes, but not in the clunky parlance you suggest.

Once you cancel, the ride is redispatched to the next closest driver. Rider doesn’t need to reorder. If paying attention, rider will see a new driver name and time to pick up.
 
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reg barclay

Well-Known Member
Moderator
I get the impression that when a driver cancels they send out a new ping automatically, another driver accepts, and the pax just sees it as if the driver was changed. Maybe they only do it some cases not others, it's hard to say.

Does it work that way on a no show and cancellation fee? I’m not sure.
I'm pretty sure it doesn't work that way with no shows, as there's no assumption that the pax would want another driver.
 

kc ub'ing!

Well-Known Member
you write like tarzan talk. me try help.
there's no assumption that the pax would want another driver.
Untrue Reg. The assumption is clear based on the rider having ordered a ride in the first place. The driver’s inability to locate the rider doesn’t nullify the rider’s need.

Any time a driver cancels with or without cause, a new driver will be dispatched. Imagine the power we would have if this wasn’t so... ‘no ride for you today sucka! Lest you reorder! Again and again! Ha haaa!’
 

reg barclay

Well-Known Member
Moderator
you write like tarzan talk. me try help.

Untrue Reg. The assumption is clear based on the rider having ordered a ride in the first place. The driver’s inability to locate the rider doesn’t nullify the rider’s need.

Any time a driver cancels with or without cause, a new driver will be dispatched. Imagine the power we would have if this wasn’t so... ‘no ride for you today sucka! Lest you reorder! Again and again! Ha haaa!’
My comment you quoted was specifically about pax no shows. You're telling me that if I no show a pax after 5 minutes, Uber will automatically send another driver and another ad infinitum, until the pax either shows up or cancels themselves? Very hard to believe.
 

oldfart

Well-Known Member
Regarding cancellations

what is Uber’s cancellation policy. I’ve been told that if I cancel too much I’ll be deactivated.

How much is too much?
 

Coachman

Well-Known Member
My comment you quoted was specifically about pax no shows. You're telling me that if I no show a pax after 5 minutes, Uber will automatically send another driver and another ad infinitum, until the pax either shows up or cancels themselves? Very hard to believe.
I have to agree with this. Generally when I cancel for a no-show it's not because I can't find the rider, but because I've sat out in front of the pickup address for five minutes and nobody has bothered to come out or respond. Why would they send another driver in that case? I certainly wouldn't want that call.
 

JimKE

Well-Known Member
If you cancel on a rider...why would you care whether another ride is dispatched or not???

I only cancel no-shows and assholes. I don't care whether they get a ride or not...their problem, not mine.
 

reg barclay

Well-Known Member
Moderator
If you cancel on a rider...why would you care whether another ride is dispatched or not???
I drive in an area where I get many repeat pax. I view some of them as good customers, polite pax who frequently tip etc. On the odd occasion that I cancel on them, I'd prefer they not know that I cancelled and just see that for whatever reason they got a different driver.
 

aarondavid1010

Active Member
  • Thread Starter Thread Starter
  • #17
If you cancel on a rider...why would you care whether another ride is dispatched or not???

I only cancel no-shows and assholes. I don't care whether they get a ride or not...their problem, not mine.
A very good reason depending on situation. Less of a problem from uber and less rider complaints

you write like tarzan talk. me try help.
Thats what you come up with? Read it again . I dont like morons who try to act smart by using words not everyone knows and having no context to do so and end up looking stupid . Try again . So you can look dumber
Untrue Reg. The assumption is clear based on the rider having ordered a ride in the first place. The driver’s inability to locate the rider doesn’t nullify the rider’s need.

Any time a driver cancels with or without cause, a new driver will be dispatched. Imagine the power we would have if this wasn’t so... ‘no ride for you today sucka! Lest you reorder! Again and again! Ha haaa!’
 

JimKE

Well-Known Member
A very good reason depending on situation. Less of a problem from uber
No problem with Uber unless you cancel a LOT. If you cancel nothing but no-shows, your cancellation percentage will be very low and you'll have no problem.

If you're cherry-picking, you'll eventually get deactivated.
and less rider complaints
There is no rating and no mechanism for a rider complaint on a cancellation.
 

aarondavid1010

Active Member
  • Thread Starter Thread Starter
  • #19
No problem with Uber unless you cancel a LOT. If you cancel nothing but no-shows, your cancellation percentage will be very low and you'll have no problem.

If you're cherry-picking, you'll eventually get deactivated. There is no rating and no mechanism for a rider complaint on a cancellation.
alrightexample. you go to pick up someone they see you. They are rude or its a poor situation and you cancel. They are less likely to complain formally.
 

kc ub'ing!

Well-Known Member
There is no rating and no mechanism for a rider complaint on a cancellation.
Untrue! I was temporarily deactivated due to a false complaint on a cancelled ride! Rider was a b as she entered my ride. I told her I didn’t like her attitude, please exit. She was pissed! Called Uber, said I was drunk AF, temp deactivation. Riders can complain even if ride was cancelled.
 
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