If Pax causes damage inside car and they don't approve it then not covered

Fuzzyelvis

Well-Known Member
Yes I have already asked for it to be escalated and also trying to understand why a police report would be beneficial and also how it is the suggested way from UBER to handle this which in my mind would have made it 10x worse, and focus more attention on me instead of the two pax that were fighting. THANKS FOR INFO appreciate the tips and will not take NO for answer.
I would say that when you to then you would call the police they threatened you and you felt it would be safer at that point just to get them out of the car.

I think for future reference if we have anything like this happen the best thing to do is call the police the second they are out of the car and insist on a report right then. That starts the paperwork trail and also makes it harder for the pax to say they didn't cause the damage.
 

LA Cabbie

Well-Known Member
When this happens to us cabbies, if we don't get reimbursement from pax on the spot, forget about it. Police reports don't mean jack. Only solution listen to others and drag uber in small claim courts. And make sure you ask for much more than the actual damage fee. Think of your wasted time fixing this.

Good luck.

Oh, friendly note to uber drivers, don't drive around with nice thing.
 

ACCiNEED

Member
  • Thread Starter Thread Starter
  • #24
Well just like someone mentioned and Uber rep made sure it was in bold print on response
"If you want to proceed with a claim, please fill out this uberX Incident Report Form to the best of your ability and return it to us promptly. Please include the TRIP ID if you have it. We will also need a copy of the declarations page for your personal insurance policy. This is the document at the front of your policy that lists the specific coverages that you carry on that vehicle. We need this in order to confirm you carried physical damage coverage for your vehicle.

Please note there is a $1,000 deductible, which you are responsible for, should our policy cover the damage to your vehicle. This applies regardless of who is at fault.

Let me know if you have any other questions and I'll be happy to help"

So stupid rider safety fee and 28% commission they take and they won't cover a $208 repair bill. Small claims maybe will give it a try cause while car at dealer getting repaired losing income and dealing with this.
 

Micmac

Well-Known Member
Well just like someone mentioned and Uber rep made sure it was in bold print on response
"If you want to proceed with a claim, please fill out this uberX Incident Report Form to the best of your ability and return it to us promptly. Please include the TRIP ID if you have it. We will also need a copy of the declarations page for your personal insurance policy. This is the document at the front of your policy that lists the specific coverages that you carry on that vehicle. We need this in order to confirm you carried physical damage coverage for your vehicle.

Please note there is a $1,000 deductible, which you are responsible for, should our policy cover the damage to your vehicle. This applies regardless of who is at fault.

Let me know if you have any other questions and I'll be happy to help"

So stupid rider safety fee and 28% commission they take and they won't cover a $208 repair bill. Small claims maybe will give it a try cause while car at dealer getting repaired losing income and dealing with this.
Give uber $1000 cash they will give $208 check! CRS
Must be smoking:smiles:
 

dirtnaprightnow

Active Member
In my county the cost is $70 to file small claims. The paper work is easy and the court will help you to get in PX info through a subpoena naming Uber as a co defendant and PX to be named through discovery. You will be going after the CC holder but not necessarily the persons that caused the damages. You will also need proof of service (they got the summons) . Certified mail works. Once you get the PX info you will have to prove it was that person who caused the damage. Be prepared for denials of guilt, it wasn't me or some other excuse.

Save the effort, tell the PX that he damaged your car and you need his DL right now. Take a px of the card and the PXs. Estimate the damage and demand cash pmt or you will call 50. If they dont pay up, sue their butts.

Also take action pix of the fight in progress. That always gets their interest and makes it a slam dunk in court.
 
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