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ID scan "wrong barcode"?


New Member
Anyone know how to fix "wrong barcode " when scanning ID for check in at a Prime Now warehouse? So far I've emailed support and re entered ID in the app but the problem remains.


It used to happen to me all the time. Someone from the station has to help you manually enter you DL info.

I didn't have to do anything in particular to make it work. All of a sudden it just started working.

Emailing support never helped. I never received a relevant response.

Good luck
Last edited:


New Member
  • Thread Starter Thread Starter
  • #3
I did that once and the screen just re loaded to the scan id screen. I am going to try again since it worked for you.

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