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I don't remember any arguments

uberhernder

Well-Known Member
I had the same issue reported from Uber last week. Uber stated that I had an argument and got into verbal confrontation with a pax. Huh???? I dont recall getting into argument with a pax.

I asked for details like date and time but due to privacy issue, Fuber couldnt provide one. I replied....I call it BS if no details provided.

I didnt notice any adjusted fare.
 

Jagent

Well-Known Member
Moderator
I think pax can get confused on which trip they're complaining about. Just think, they're headed to a meeting and in a hurry, they catch an Uber back to the hotel, then another to the airport. Now they have free time and decide to complain about the one horrible ride they got. Very easy to pick the wrong one.
 

manuella

Well-Known Member
I think pax can get confused on which trip they're complaining about. Just think, they're headed to a meeting and in a hurry, they catch an Uber back to the hotel, then another to the airport. Now they have free time and decide to complain about the one horrible ride they got. Very easy to pick the wrong one.
That's unlikely ! There is a driver pic and car model with time stamp and angry people tend to complain while they are still full of anger
 

Ubering

Well-Known Member
This is why it's very important to have a web came and/or put on your voice recorder app on your phone to record when a pax is in the car. If Uber states you did something you have proof you did not etc..
 

AceManShow

Well-Known Member
It's a taxi driver trying to get FUBER drivers deactivated. I heard rumors that they're starting a campaign to get FUBER guys kicked from the system.

Dirty guerrilla tactics.
 

uberhernder

Well-Known Member
This is why it's very important to have a web came and/or put on your voice recorder app on your phone to record when a pax is in the car. If Uber states you did something you have proof you did not etc..
The problem is..Fuber wouldnt provide the time and date due to privacy issue when I asked to match it on what was recorded in dash cam
20170222_183417.png
 

Luber4.9

Well-Known Member
After 10,000 trips I received my first report of a "disagreement" I had with a pax just last week too.

Nothing unusual had occurred and I received no more detail but offered dash cam video.

Very, very interesting.
 

RedoBeach

Well-Known Member
Interesting... 2.5 years of driving and just last week (Valentine's Day I believe) I received my first and only complaint claiming my driving was dangerous and unprofessional. Literally every trip I had last week I can remember pleasant convos w riders, especially V day eve.

The only thing that sticks out is a specific pothole I went over on San Jose due to the rain. I apologized for the shake up due to the roads & the passengers weren't the slightest bit alarmed. Could this be related to the phone bounce monitor? Or Uber Sabatoge??

I drive a Prius for gods sakes... How dangerous can it get?!!
 

manuella

Well-Known Member
Interesting... 2.5 years of driving and just last week (Valentine's Day I believe) I received my first and only complaint claiming my driving was dangerous and unprofessional. Literally every trip I had last week I can remember pleasant convos w riders, especially V day eve.

The only thing that sticks out is a specific pothole I went over on San Jose due to the rain. I apologized for the shake up due to the roads & the passengers weren't the slightest bit alarmed. Could this be related to the phone bounce monitor? Or Uber Sabatoge??

I drive a Prius for gods sakes... How dangerous can it get?!!
How did you find out ? Did they email you ? I was surprised last week when Uber contacted me about a trip they zeroed out .
 

RedoBeach

Well-Known Member
I also had some @@@@@@ try to tell Uber I took the wrong passenger after I drove him back to the restaurant we had just come from to pick up his Audi keys (he was sure to let me know what kind of keys they were in case I cared). I let his g-friend hang in the car w me while he went in.

Apparently he either didn't get laid after this V-day dinner, or he didn't like paying the surge fare for the return trip.
 
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