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"I am late!"

Discussion in 'Stories' started by GalinMcMahon, Jan 7, 2017.

  1. Mears Troll Number 4

    Mears Troll Number 4 Well-Known Member

    Location:
    Orlando
    Driving:
    Taxi
    It doesn't matter whose fault it is... neither company pays enough for it to be better than driving a taxi... which is really messed up.
     
    TheWanderer likes this.
  2. TheWanderer

    TheWanderer Well-Known Member

    Location:
    San francisco
    What are you talking about. Otrlando rates are the same as taxis.



    Taxis in the 1970s lol.
     
  3. Karen Stein

    Karen Stein Well-Known Member

    Location:
    St. Louis
    How you handle a customer's concerns can either make you money, or it can cost you.

    That's why it's so important to get things going on a positive note, and keep them there!

    Running late? Assure them you'll do your best. Get them focused on the music. Offer them a brownie. Ask them about their work. Say nice things about their lawn. Whatever it takes.

    Remember that you NEVER win an argument with a customer. No matter how much their behavior is to blame, there's no profit in lecturing them. Instead, consider it your job to set them at ease.
     
    Danny3xd and JTR like this.
  4. ChortlingCrison

    ChortlingCrison Well-Known Member

    Location:
    Westwood

    Brownies? What about mint/gums,/pepsi?
     
    JTR likes this.
  5. jp300h

    jp300h Well-Known Member

    Location:
    Orlando, FL 32828
    Driving:
    UberSELECT
    I find that the sound of my in-car espresso machine soothes them. But then once they drink their espresso double shot mocha latte hazelnut Macchiato with soy, they tend to get jittery again.
     
    mmmike likes this.

  6. Danny3xd

    Danny3xd Well-Known Member

    Location:
    Hartford
    Thats great advise Karen. And good customer care.
     
    JTR likes this.
  7. Danny3xd

    Danny3xd Well-Known Member

    Location:
    Hartford
    Not the pets! LOL
     
  8. UberChicago80

    UberChicago80 Active Member

    Location:
    Chicago
    What kind of brownies? I tried hazelnut and the pax was allergic
     
    JTR, mmmike and Danny3xd like this.
  9. Danny3xd

    Danny3xd Well-Known Member

    Location:
    Hartford
    LoL, UC. That would be my luck.

    Maybe special brownies?
     
  10. mmmike

    mmmike Active Member

    Location:
    AtlantA
    Pax: hurry I'm late!
    Me: oh man, that sucks! I'll certainly do everything I can...
    Me: *drives normally.
     
  11. Danny3xd

    Danny3xd Well-Known Member

    Location:
    Hartford
    Yes!
     
  12. ChortlingCrison

    ChortlingCrison Well-Known Member

    Location:
    Westwood
    he/she should have asked "how late are you"
     
  13. Danny3xd

    Danny3xd Well-Known Member

    Location:
    Hartford
    LoL CC.

    He was so late.....
     
    ChortlingCrison likes this.
  14. ChortlingCrison

    ChortlingCrison Well-Known Member

    Location:
    Westwood
    That's beyond words!!!!!
     
    MrLinus likes this.
  15. HogDaddy

    HogDaddy New Member

    Location:
    Bryant
    Really stupid question but, why do you have a pic of Chelsea Handler?
     
  16. Karen Stein

    Karen Stein Well-Known Member

    Location:
    St. Louis
    It's not stupid. I have the answer in my profile.
     
  17. TotC

    TotC Active Member

    Location:
    St Louis
    No, it's not.
     
  18. Karen Stein

    Karen Stein Well-Known Member

    Location:
    St. Louis
    By golly, you're right.

    Looks like they reworked the profile page anyway ....

    For my avatar I chose a pic of a celebrity who I fancy I resemble. I also really like her fashion sense; you're more likely to see me in flannel than lace.

    (Full disclosure: I have one top that has both!)
     
    Danny3xd likes this.
  19. JTR

    JTR Active Member

    Location:
    PA
    I will cancel ride if rider is disrespectful:) i do not care if they are late... if rider doesn't like how i drive or which route i take again they can exit my car at anytime even on highway i will not consider twice when I already made up my mind to kick them out:)
     
  20. HogDaddy

    HogDaddy New Member

    Location:
    Bryant
    For the record, I don't resemble the President but Nixon, Reagan and Trump were my childhood heroes.
     

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