I have been driving only about 2 weeks now, I've completed around 100 trips and my rating dropped initially to a 4.32, now it is 4.47. I am already at risk for deactivation! My car is clean, I use air freshener a and keep Lysol to ensure that it smells good. I am kind and friendly and I follow traffic laws and make sure I choose the quickest route. Nobody has complained about anything and yet my rating sucks! What can I do to improve it?!? Also I have all phone chargers, an aux cord, and a car seat just in case.