Uber strongly suggests that you try to remain calm and professional throughout every ride. If a rider is attempting to provoke a confrontation, it’s best to remain cool, use non-threatening words and even a friendly tone of voice. If possible, try to enlist the assistance of a sober (or less drunk) friend of the inebriated rider. Try to strike up a friendly conversation with them - ask them general questions about themselves, offer to play their favorite music etc. Breathe and Smile! We do not recommend confronting the rider physically. If at any time you feel that your personal safety is threatened, we recommend calling the local emergency services in your area. No comments!!! Don't forget to breath and smile though!