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How do you handle pax that say I will be out in a few minutes?

Crosbyandstarsky

Active Member
In Chicago, pax order rides knowing they aren't ready but they want you to be outside ready for them when they're ready to go.

Before I drove for Uber, I never did this. There's no reason to because it's an on demand service. It's just total disrespect! They're saying "my time is important, but I don't give a darn about yours."

How do you handle this? Do you just sit there and wait void of all self respect and dignity?
Just wait. It’s not that big of a deal when you put it in perspective
 

Randomblina

New Member
No reason to be a dick about it. One to two minutes of a wait is not going to kill you. I don't wait a ridiculous amount but I can check facebook or eyeball my messages, see what Trump tweeted, whatever.

The amount of people that make me wait further than canceled is rare. I always think to myself, "He/she's likely getting laid. It's worth 10 bucks to them". Then I drive away.

I'm nice, I usually call 1 minute prior to the trip cancel time. If they have a reason and are nice about it, I'll go back to Trump tweets. If not, I just dodged a bullet. Win win.
I do the same thing .People appreciate it too. It's where I receive a lot of my cash tips .
 

Rushmanyyz

Well-Known Member
You passed up on the Stone Cold Multiplier. Getting a No Show fee and then picking up that same passenger is by far my favorite experience when driving for Uber.



Just waiting and getting a "no show" cancel fee is NOT shuffling. Shuffling is so much more


This is shuffling....or incompetence. But it is a direct result of Uber's mistreatment of drivers...thru attrition or malice.

How many of you people have ever had a repeat Uber passenger? In a major city it's almost impossible because it is systematically avoided. So what good does showing goodwill towards a passenger get you...nothing...maybe it's easier on the next ant that comes along. Big deal.

Now, if you shuffle or just no show cancel on these d-bags, the inconvenience alone is enough to drive more of them away from rideshare altogether. Destroy the customer base by destroying the product. That is the way to destroy Uber. I'm not in this game for profit any more, it's revenge. Every passenger using Uber/Lyft is enabling Uber/Lyft to exploit drivers out there that are bad at business math or too stupid and void of skill to get a job that preserves dignity.

I know some of us are smart enough to work the angles. My public service project is killing Uber. We are accepting more volunteers.
Dude... how narcissistic are you?

You aren't hurting Uber unless you're driving better for their competitors.

Riders have their own lives to deal with. Your drama is just going to be an outlier. You'll be that one guy they talk about when they swap stories of the worst Uber drivers they've ever seen.

I've heard of Uber drivers getting on the freeway at an off-ramp (wrong way). I've also heard of a driver taking his hands off the wheel to crank up and clap to "his favorite song". I've heard of drivers crying and begging for a good rating. The only thing these stories accomplish is getting bad ratings and deactivation. They got in my car and gave me a 5 star.

Uber has a far better handle on the nature of rideshare than you do. If you become even the slightest blip of trouble on the app, you're done - instantly. So, stop creating this weird fantasy where you have the power to take them down. You're even more delusional than the Taxi drivers that come here...

Geesus.
 

SuzeCB

Well-Known Member
Lyft let's you know destination once you arrive, if its a local quick trip, I turn car around and cancel immediately at 5 minutes. On uber, I also get the car ready, I have circled back and picked up the drunk pax in the past. They don't realize you canceled in most cases, so you get a nice little bonus. Just be sure you have a clear path out of the neighborhood or down the street before you hit that cancel button. Don't answer any phone calls after you hit cancel.
That's the thing Lyft has all over Uber. If you know the ride is going to be a minimum fare ride 3 blocks away and the rider calls and asks you to wait longer than the 5, you know not to wait.

If they're taking a $60 round trip ride, or one that will take you to an area you want to be in, you wait a little longer.

Every driver is an individual, every rider is an individual, and every trip is an individual trip.

Life is change.
 

Nonya busy

Well-Known Member
That's the thing Lyft has all over Uber. If you know the ride is going to be a minimum fare ride 3 blocks away and the rider calls and asks you to wait longer than the 5, you know not to wait.

If they're taking a $60 round trip ride, or one that will take you to an area you want to be in, you wait a little longer.

Every driver is an individual, every rider is an individual, and every trip is an individual trip.

Life is change.
Yes, that's why I'm more likely to cancel on Uber. This tricky stuff is getting old. That's why drivers are dropping people off in random places. Uber wants to keep playing the game of not telling you until you start the trip. I find most of those trips end up being trips I wouldn't have taken or rides not willing to wait for.

I notice the less crap i put up with, the more bonuses uber sends my way to keep me on the road.

“Chicago has taken more price cuts as well”

.........AND A high murder rate, coincidence?
Actually, people in the hood are nicer and less likely to make you wait. They are more likely to leave a tip too.

It's the privileged people that make you wait more and less like to tip and more likely to complain honestly.
 

Ubersinger

Active Member
Happened to me today... guy came out and said hey I forgot my wallet I'll be just a sec. Two minutes later I had to cancel. he had put his drinks in my car in a plastic bag (anchor). I set them out on his driveway canceled and drove off. Might have waited if he was going to the airport though, or gave me a tip. Just sayin.
 

UberLyftFlexWhatever

Well-Known Member
Happened to me today... guy came out and said hey I forgot my wallet I'll be just a sec. Two minutes later I had to cancel. he had put his drinks in my car in a plastic bag (anchor). I set them out on his driveway canceled and drove off. Might have waited if he was going to the airport though, or gave me a tip. Just sayin.
Would u of waited if be4 he left told u to “start the trip”?
 

HPClays

Well-Known Member
Dude... how narcissistic are you?

Uber has a far better handle on the nature of rideshare than you do. If you become even the slightest blip of trouble on the app, you're done - instantly. So, stop creating this weird fantasy where you have the power to take them down. You're even more delusional than the Taxi drivers that come here...

Geesus.
It's about self-respect. There is no value in letting a paxhole or Uber disrespect my time.

I know I'm teaching riders a lesson by the way they run screaming behind me as I drive away. I'm aware that they probably get their $5 back, but I've dealt with Rohit enough to know that's a frustrating ugly process.

My rating has not suffered. In fact, every sub-4 rating I've gotten has been when I stood up for myself and my property. And I'm proud of each one. In fact, by avoiding disrespectful riders that can't manage to be toes to the curb when I arrive, I think my rating has improved.

If Uber has such a great handle on the nature of rideshare, why have they not even come close to generating a profit yet. And why do they have to keep lowering driver pay and hiding their data. Why do they wait a year before disclosing a data breach? Why do they try bribing the perpetrators? Why did they get reamed by their own lease program to the tune of 9,000 per vehicle. Why do they lose 9 out of 10 drivers in less than a year? Why did their self driving car kill a pedestrian?

I've never killed a pedestrian. I have made a profit in the 2.5 years I've done rideshare. I have been able to maintain an average profit despite vast rideshare changes. I haven't had to hire any lawyers to keep my operating privileges in any city in particular. I haven't had to buy any politicians through campaigns donations.

I know I don't have the power to take Uber down by myself. But because we're all mentioning the word "shuffle" and I know the drivers that were at the table when it became a rideshare thing...I'm not by myself. Hurting Uber is entertainment for me.

I can't solve world hunger either, but donating cans of beans once in a while makes a difference to someone.
 

bk8746

Member
How many of you people have ever had a repeat Uber passenger? In a major city it's almost impossible because it is systematically avoided.
I actually do get a lot of repeat passengers. Maybe it’s because I live in a commercially zoned area in the waterfront district so I’m literally next door (one on each side of me and one directly across the river. All of which have live entertainment at the same time!!!) to all the major restaurants and bars so I get a lot of their employees. I just wait at home between pings.
 

HPClays

Well-Known Member
I actually do get a lot of repeat passengers. Maybe it’s because I live in a commercially zoned area in the waterfront district so I’m literally next door (one on each side of me and one directly across the river. All of which have live entertainment at the same time!!!) to all the major restaurants and bars so I get a lot of their employees. I just wait at home between pings.
I've had three..in over 4000 rides driving mostly the same pattern...same go to honey holes, same basic times of day. And two of the passengers were repeats because they booked the reservation thru now defunct UZURV. So I think we can agree from a statistical point of view, it doesn't happen frequently enough to be significant. Cultivating passenger loyalty is a waste of time.

Not to mention, when this happens, Uber overreacts and tries to declare fraud and withhold quest bonus payments.
 

UberHammer

Well-Known Member
Past Sponsor
Yes but Chicago has taken more price cuts as well.
Orlando, Cincinnati, Nashville and many other cities have cheaper Uber rates than Chicago.

Would u of waited if be4 he left told u to “start the trip”?
Well that would be a kick in the balls, wouldn't it.

Uber pays more for waiting time before the trip then they do for time during the trip.
 

Rushmanyyz

Well-Known Member
It's about self-respect. There is no value in letting a paxhole or Uber disrespect my time.

I know I'm teaching riders a lesson by the way they run screaming behind me as I drive away. I'm aware that they probably get their $5 back, but I've dealt with Rohit enough to know that's a frustrating ugly process.

My rating has not suffered. In fact, every sub-4 rating I've gotten has been when I stood up for myself and my property. And I'm proud of each one. In fact, by avoiding disrespectful riders that can't manage to be toes to the curb when I arrive, I think my rating has improved.

If Uber has such a great handle on the nature of rideshare, why have they not even come close to generating a profit yet. And why do they have to keep lowering driver pay and hiding their data. Why do they wait a year before disclosing a data breach? Why do they try bribing the perpetrators? Why did they get reamed by their own lease program to the tune of 9,000 per vehicle. Why do they lose 9 out of 10 drivers in less than a year? Why did their self driving car kill a pedestrian?

I've never killed a pedestrian. I have made a profit in the 2.5 years I've done rideshare. I have been able to maintain an average profit despite vast rideshare changes. I haven't had to hire any lawyers to keep my operating privileges in any city in particular. I haven't had to buy any politicians through campaigns donations.

I know I don't have the power to take Uber down by myself. But because we're all mentioning the word "shuffle" and I know the drivers that were at the table when it became a rideshare thing...I'm not by myself. Hurting Uber is entertainment for me.

I can't solve world hunger either, but donating cans of beans once in a while makes a difference to someone.
What a winner, right? You go, you. Teach them naughty riders!

FFS, life is so hard, right?
 

DrivingForYou

Well-Known Member
Honestly, that's ridiculous. I'd copy the message, report it and get my refund.

If you want respect, earn it. There could be all number of reasons people run a minute or two late. Sometimes they have to pay a cancelation fee for it but it's over the line sending messages like a complete asshat.
I don't now what your market is like, but here in Los Angeles, the ones that make you wait are self entitled millennial @@@@@@bags. The text he sent is perfectly acceptable, even polite, compared to the paxholes here.
 

Rushmanyyz

Well-Known Member
I don't now what your market is like, but here in Los Angeles, the ones that make you wait are self entitled millennial @@@@@@bags. The text he sent is perfectly acceptable, even polite, compared to the paxholes here.
Polite, he says...

Holy hell, ya'll're hopeless.
 

Cary Grant

Well-Known Member
I used to wait more than 5 when it was a 45+ trip. Then I noticed that some tech savvy FOB grifter millenials would change the destination as soon as we started moving, and the new destination was 5-10 minutes away. Those are automatic 1-star ratings, by the way. I'd write them up for fraud, but it's not worth my time anymore, and I suspect Rohit would be on their side. I just ding 'em and move on.

If someone hands me cash before they get in the car, I will wait. Several have done this, including my most famous pax. $5 to $20 for what's often just a 6-7 minute wait. I just make sure I get a verbal agreement up front, and then watch the clock. So far, none of these pre-trip tipping pax have been a problem.

If pax call or text asking me to wait, I have learned to agree. Keep it positive until it's time to cancel and collect the tax. If we respond negatively, if we end up hauling them, we risk negative ratings and false reports. So I just keep my intentions to avoid abuse stealthy, with a smile, nodding my head, and a polite agreement to wait.

In all my shuffling, I've canceled on maybe three that turned out to be long trips or airport runs. Hundreds of the cancels were minimum fares, and the tax pays better than putting up with the abuse. I have zero guilt for collecting the tax.

In the last week, I've had a dozen or more that sent texts like...

"In the elevator" (in a building at least 20 stories high)
"Waiting to pay my tab"
"I gotta pee first"
"two minutes"
"can you wait 10 more minutes?"

Those people have one thing in common: They do not respect our time. So I have no problems with collecting the tax.

When I stopped putting up with paxhole abuses of my time, my ratings improved.
 
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