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How do you handle pax that say I will be out in a few minutes?

Christinebitg

Well-Known Member
"I'm here now. White Pathfinder SUV with the blinkers on a few houses down/across the street/on the corner/etc'".
I text in that situation too. And call before I cancel. I mostly drive in the daytime, and it doesn't happen often.

BUT I'm less specific about where I am relative to them. That's because their location is not all that accurate at times. I don't pull into driveways as much as I used to, because 1/3 of the time, the rider walks out of the house next door.

Christine
 

merryon2nd

Well-Known Member
BUT I'm less specific about where I am relative to them. That's because their location is not all that accurate at times. I don't pull into driveways as much as I used to, because 1/3 of the time, the rider walks out of the house next door.
I LOVE these instances. "Why didn't you pull up the driveway?" "Because most times the GPS is still drunk from last night and has no idea where you actually are." Most of the time I get a laugh out of this. Others people think I might be on something. But always I get a smile. And NEVER do I pull into a driveway. I've heard of people getting shot by going into the wrong driveway.
Dare I say that THAT's where my luck lies. ^_^
 

BikingBob

Well-Known Member
Text them when I arrive. Added it to my quick text. "Hi, your Uber Driver (my name) is outside in a silver (make of car)" At 4:59 I cancel and move on.
 

ecarpio

Active Member
In Chicago, pax order rides knowing they aren't ready but they want you to be outside ready for them when they're ready to go.

Before I drove for Uber, I never did this. There's no reason to because it's an on demand service. It's just total disrespect! They're saying "my time is important, but I don't give a darn about yours."

How do you handle this? Do you just sit there and wait void of all self respect and dignity?
1 star.
 

Nonya busy

Well-Known Member
Chicago can't see pax ratings so it doesn't matter.

Text them when I arrive. Added it to my quick text. "Hi, your Uber Driver (my name) is outside in a silver (make of car)" At 4:59 I cancel and move on.
Funny drivers actually wait. That's pathetic and the reason pax do it. They expect drivers to wait since some drivers do wait.

They have absolutely no reason not to be ready because it's an on demand service and they can see exactly where u are. If more drivers shuffled these paxholes they would bebe time.
 

Rushmanyyz

Well-Known Member
Chicago can't see pax ratings so it doesn't matter.


Funny drivers actually wait. That's pathetic and the reason pax do it. They expect drivers to wait since some drivers do wait.

They have absolutely no reason not to be ready because it's an on demand service and they can see exactly where u are. If more drivers shuffled these paxholes they would bebe time.
I love how you see yourself as a parent and the riders as little children.
 
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ecarpio

Active Member
Chicago can't see pax ratings so it doesn't matter.


Funny drivers actually wait. That's pathetic and the reason pax do it. They expect drivers to wait since some drivers do wait.

They have absolutely no reason not to be ready because it's an on demand service and they can see exactly where u are. If more drivers shuffled these paxholes they would bebe time.
But you wont be matched again to that pax.
 

bk8746

Member
Just curious if the pick up location factors into how long you decide to wait? I’ve only had to wait once and it was at strip club in middle of the afternoon. There was only 3 cars in the parking lot to begin with and I wasn’t even sure they were open. I just had a strange feeling about the whole thing. I waited for 6 min and canceled . As soon as I pulled out of the parking lot I got a ping from the same person so I just declined it and went offline for a few minutes.
 

Nonya busy

Well-Known Member
Say sure. Wait 5 minutes. Shuffle. Period.
Why wait 5 minutes if you're going to shuffle? Doesn't that defeat the purpose.

Just curious if the pick up location factors into how long you decide to wait? I’ve only had to wait once and it was at strip club in middle of the afternoon. There was only 3 cars in the parking lot to begin with and I wasn’t even sure they were open. I just had a strange feeling about the whole thing. I waited for 6 min and canceled . As soon as I pulled out of the parking lot I got a ping from the same person so I just declined it and went offline for a few minutes.
Yes if I'm in the suburbs where they tip more.

I find the people who make you wait are usually pain in the azzis already. They're more likely to ask you to stop at the store and wait or they're often in a hurry or running late and want you to speed.
 

Alexxx_Uber

Well-Known Member
Why wait 5 minutes if you're going to shuffle? Doesn't that defeat the purpose.


Yes if I'm in the suburbs where they tip more.

I find the people who make you wait are usually pain in the azzis already. They're more likely to ask you to stop at the store and wait or they're often in a hurry or running late and want you to speed.
We have to wait 5 minutes for shuffle. But after 4 minutes I’m already leaving the pick up location...
 

goneubering

Well-Known Member
Before I drove for Uber, I never did this. There's no reason to because it's an on demand service. It's just total disrespect! They're saying "my time is important, but I don't give a darn about yours."

How do you handle this? Do you just sit there and wait void of all self respect and dignity?
I usually wait. I waited ten minutes one time. I later found out the guy’s dog had just died. Naturally that news hit him hard. He gave me a $10 tip for waiting.

What did you do before Uber?
 

dryverjohn

Well-Known Member
Lyft let's you know destination once you arrive, if its a local quick trip, I turn car around and cancel immediately at 5 minutes. On uber, I also get the car ready, I have circled back and picked up the drunk pax in the past. They don't realize you canceled in most cases, so you get a nice little bonus. Just be sure you have a clear path out of the neighborhood or down the street before you hit that cancel button. Don't answer any phone calls after you hit cancel.
 

ecarpio

Active Member
Lyft let's you know destination once you arrive, if its a local quick trip, I turn car around and cancel immediately at 5 minutes. On uber, I also get the car ready, I have circled back and picked up the drunk pax in the past. They don't realize you canceled in most cases, so you get a nice little bonus. Just be sure you have a clear path out of the neighborhood or down the street before you hit that cancel button. Don't answer any phone calls after you hit cancel.
Make sure this never happens on a dead end street. Lol
 

TBone

Well-Known Member
I think you have to be flexible in these situations.
If Uber says I am 2-3 minutes away and I arrive in 1 minute then I wouldnt expect every rider to be ready.
If its Tuesday at 2pm and riders need time then I don't care because the chances of receiving another ride in the next 15 minutes are near zero. As long as there is some communication that they need some time then I wait.
If its Friday night, I call at 5 minutes. No answer, cancel and leave. If they answer and say they need another 5-10 minutes I may leave depending on the location. A bar and I am out. A place where I know the ride will be $15-20 I wait.
For our college area with one way streets and nowhere to park....I cancel if they are not outside waiting. Same for our downtown area because I am not blocking traffic and risking a ticket for minimum fare.
 
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