Helping Pax w/ Bags

I'm interested to hear other drivers (specifically who drive for Fasten) to see what their though are about helping pax w/ bags. When I started, I always got out of the car to help pax load their bags into my trunk. However, when I would get to their final destination and got out to unload the bags from the trunk, only 2/50 left me any sort of tip. So, lately, I've just been letting pax load and unload their own bags into the trunk. A pax gave me lip on a ride the other day when I didn't help her with her bags. The whole purpose of helping people load and unload their bags, IMO, is in hopes of getting a tip. Take bellhops at hotels for instance. If you use a bellhop, are you going to stiff him/her on the tip? What's the difference w/ ride share drivers? When I drive for FARE, I always help the pax w/ their bags in hopes that they will leave me a tip on the app.

I know some people will say that helping load and unload pax bags is part of the job and you shouldn't expect a tip. But, I'm interested to hear others thoughts on the topic as well.
 

HotRodriguez75

Well-Known Member
I don't drive Fasten however, I load and unload bags not to increase my chances of a tip. I do this to save my car from being beat up by riders throwing bags in/out of my trunk.

Still haven't figured out how to stop people from slamming my doors. I am thinking about signs on the windows stating "Doors are equipped with a anti-slamming mechanism, please gently close the door to engage".
 

tcc83

Well-Known Member
I provide help with the bags amongst other things. It's part of who I am to provide good service and would bother me if I didn't. However, I expect people to appreciate good service and will only drive for services that offer in app tipping.
 

Ziggy

Well-Known Member
I know some people will say that helping load and unload pax bags is part of the job and you shouldn't expect a tip. But, I'm interested to hear others thoughts on the topic as well.
It is part of the job ... but more importantly loading & unloading the bags prevents your car from getting scratched up. And it's good for my health burns a few extra calories, prevents me from sitting all day long ... and it's the common courtesy thing to do. Similarly, talk to almost any bellhop, they'll tell you that most people don't tip them for putting bags into the cab ... but they do it because the odds are in your favor that if you do something nice for someone, you'll get rewarded with a smile, "thanks" and occasionally a tip.
 

Terri Lee

Well-Known Member
The result of ignorant children raising more ignorant children.

Travel norms for decades have been that if bell hops or drivers handle your luggage they get a tip.

Only cretins would ignore this.
 

Jay Dean

Well-Known Member
I always find it interesting (or awkward) the mentality of people from other states in why certain things are done, in Texas we hold doors open, we lift bags, we do things that are beyond the rest of the scope of others in different states, we do not have a gain... now, for me personally I am with Ziggy in that it is great exercise and overall decency (usually early morning) and people, especially some females do not have the energy to lift heavy bags into the back of a car (or have the interest due to the hour) I will say if there is someone that seems able I will allow them to do it for themselves, but other then that, it is all profit in the end with karma and exercise to "help"....wtf of a post, post that in Arizona instead.
 
  • Thread Starter Thread Starter
  • #9
Ziggy - I can see where you're coming from. However, I disagree about the bellhop part. A bellhop's job description is to literally help guests with their bags. If they choose not to help people, they'll more than likely get fired. I think our job description for rideshare drivers is to get pax from point a to point b in a safe and timely manner. IMO, helping pax w/ bags is not a requirement of the job, but a provided service (should you choose to tip).

Jay Dean - I moved to Austin several months ago. Just forgot to change my locale. And what does it matter if I did live in Arizona and still posted it in here? Does this situation not apply everywhere that has rideshare, you tool?
 

satxsatx

Active Member
I pop the trunk, by the time I get to the back, the rider, most often male, most often has already lifted the luggage.

and yes, I'd rather really load the luggage myself to defend my car's paint job.
 
  • Thread Starter Thread Starter
  • #12
Bobby - Sure, happy to volunteer my demographic info. I'm a 6'6 white male that could beat the ever living racist redneck out of you. Happy to meet you anywhere within a 10 mile radius of downtown should you like to keep this discussion going. Happy Friday!
 

Ziggy

Well-Known Member
helping pax w/ bags is not a requirement of the job
Well ... I primarily help with the bags to protect the car from scratches, burn a few extra calories, and I'm a Texan ... so we lend a hand when we can; no tip required ... but gladly accepted. On average 60% of my pax tip ... bags or no bags
 

Driving and Driven

Well-Known Member
I wasn't quick enough getting out of the car to help one lady with her single bag. I popped the trunk and glanced back to see where she was and she just stared at me, wide-eyed for a moment, and then proceeded to wrestle her suitcase into the trunk, scratching the paint right behind the trunk latch and ripping the nylon web trunk separator I had set up at the time. I now know to GET OUT OF THE VEHICLE FIRST and then pop the trunk so there is LESS CHANCE that a tired, perturbed pax would think I had popped the trunk so they would have to lift their bag by themselves. She apologized about the webbing after the ride and I didn't notice the paint until the next day. :rolleyes:
 

Jay Dean

Well-Known Member
I will open and close the door for the elderly or disabled (without a tip anywhere in mind) I will open a car door but not close it, mainly for the reason of A. Something to do and B. To hurry he ride along if people are peaking outside window they feel more inclined to get in the car (or so I theorize) Opening and closing a car door is awkward compared to holding a door open at a 7-11, at least to me it is
 

missbee

Member
I don't drive Fasten however, I load and unload bags not to increase my chances of a tip. I do this to save my car from being beat up by riders throwing bags in/out of my trunk.

Still haven't figured out how to stop people from slamming my doors. I am thinking about signs on the windows stating "Doors are equipped with a anti-slamming mechanism, please gently close the door to engage".
Yesssss the slamming my doors drive me crazy.
 

missbee

Member
Bobby - Sure, happy to volunteer my demographic info. I'm a 6'6 white male that could beat the ever living racist redneck out of you. Happy to meet you anywhere within a 10 mile radius of downtown should you like to keep this discussion going. Happy Friday!
Lol.. love it
 

missbee

Member
Demographic I'm a female born and raised texas. I tip very well and well wish I could say the same for pax. When I first started driving I had lollipops and waters for my pax. Found way to many lollipops stuck to my carpets, leather seats, and shoved in the chair pouch. They left their water bottles most opened with only a sip or 2 gone. It was a waste so I stopped. I don't load or unload bags. Sorry my job is to have a clean car, good conversation, and get you to your location. I don't drive lux or all the fancy titles that are thrown around on here. But my car is very nice, all leather. I'm not a chauffeur especially with the pay.
 

BobbyATX

Active Member
Bobby - Sure, happy to volunteer my demographic info. I'm a 6'6 white male that could beat the ever living racist redneck out of you. Happy to meet you anywhere within a 10 mile radius of downtown should you like to keep this discussion going. Happy Friday!
Sorry, I'm 11 miles away. I'll go ahead and assume you are too lazy to go the extra mile...
 
Top