So my rating dropped from 4.8 to 4.7 for some reason today. I have two possibilities. One: the Uber app was glitchy, and I almost went I-80 East instead of I-80 west. However, I was able to get to I-80 west just fine. Traffic was heavy and from Roseville to Sac State it was a 24 minute drive, resulting in a 24$ fee for the client. But I did everything correctly. Traffic was heavy near Costco in Roseville to the Galleria. A normal five minute trip took ten. Pax and driver (me) got fed up with intersection blockers and so decided if you can't beat them, join them. After waiting two cycles. So which of these would have caused my rating to drop like that? Or is the Sac State fee during surge, resulting in the poor rating? Uber needs to do something about the Paxs that complain about the fees. They are the ones who chose to take Uber instead of the bus or a taxi. I follow all traffic laws, check my mirrors and blind spots and listen to any advice from Pax. Also, how can I look at my Pax's rating. Guess I should expect to get deactivated soon.