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As an independent contractor, Amazon expects that you will maintain customer trust, perform services in a professional manner, and follow the instructions provided to you by Amazon or the customer.

Within the past week, we received a customer complaint that you caused damage to their property. Sedgwick, the administrator for Zurich American Insurance, who underwrites the Amazon Flex Insurance Policy, may contact you about this incident.

If you have any questions, please email us at amazonflex-support@amazon.com.
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