I told myself I would NOT do the 1-3am because that's when the trouble starts. Well, I was on vacation last week and did it Saturday night. I had already had one fraudulent rider early in the evening, then I had three in a row after 1am. In addition, I got stuck in traffic trying to get to a fare at PNC; the whole North Side was jammed up after the game ended, and the customer canceled right when I got there. I was booted out for ten minutes, went back on, tried to accept the next ride, and couldn't get around the traffic jam; customer canceled. Now I've been notified that my rating is below average for last week. Are they seriously dinging me for things that are beyond my control?