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friday 4 pm no corrolation to surge on rider/driver map

uber pro

Active Member
Its been over an hour now. The drivers app completely misleading. Or lagging at least 2-3 minutes at showing the surge map.
Now those who are always online get their lesson will start using riders app and get offline.
 

Gretzky

Well-Known Member
I logged on several times today during surges (sitting right in the middle of the surging area on the map) only to receive non-surge pool rides. It seems the more I cancel pool rides, the more I receive :frown:
 

uber pro

Active Member
I logged on several times today during surges (sitting right in the middle of the surging area on the map) only to receive non-surge pool rides. It seems the more I cancel pool rides, the more I receive :frown:
If you did not see the surge on the riders app than there was no surge. Dont feel bad.
 

Gretzky

Well-Known Member
I was working both apps as we always have done, logging on the driver app only when the pax app was surging.
 
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jrboy

Well-Known Member
same thing happened to me on friday night. i thought i was taking surge rides when i wasn't. so what i started doing was cancel the trip if it didn't show a surge in accordance with the heat map.
 
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