After my catastrophic yesterday of 11 trips for $60 ( including tips) I wondered if my pay was off. Decided to check and noticed this gem..
Pfffft...thats nothing. I have had rides where I was paid $16 bucks and Uber made $29.
Did this clarify it for you? LOLI just got a response from uber:
Thanks for reaching out, Ryan.
Service Fees are not a set percentage. The service fee is the difference between the rider’s fare and the partner’s earnings.
Uber will estimate the length of each trip and generate an upfront fare for the rider before the trip starts. If the trip price is more than the base + time + distance (+ surge), Uber will collect the difference. And when the price of the trip is less than the base + time + distance, Uber will cover the cost. The driver will always make the same rates, independent of the price estimate.
Partner's earnings will always be calculated using base fare+time+distance. The service fee amount can vary based on the upfront fare charged to the rider.
There are times when what a rider pays may be higher or lower than what you earn for a trip. Our goal is to keep driver rates consistent, while allowing us to offer new options for riders like flat fares and subscriptions.
For full information on your trip breakdown, including what the rider paid and what Uber received, tap “Fare Details” on your trip receipt.
You can find an explanation of the Service Fee in your Financial Terms Addendum. To view this document, please log in to your partner dashboard, and click on "Profile" at the top right corner of the screen.
Hope this clarifies!
Did this clarify it for you? LOL
I'm positive Uber makes millions extra in the Chicago market alone by playing this game. What was wrong with the way they charged rider before this scheme? Rider pays based on distance and time; Uber gets 20-25% and driver keeps the rest. But, no way that was enough for Mr. Greedy Uber! In return we got 180 days of change BS to blind you a little.
Quest ugggh - just pissed me off, getting pings all freakin night left and right until drop off a pax at 338 am, in a boost zone where rides were plentiful.
wow.... that's a mess.
That's what I thought too. Least that's honest.
As a driver i agreed on those rates , & we all did , but as i rider i will never use uber or i will compare first !!!