Helping you more in 2017
I've learned a lot from drivers like you since I joined Uber 5 months ago. And I can assure you that everyone at Uber has heard your feedback loud and clear. We're focused on making noticeable improvements fast, and continuing to listen and regularly address your concerns moving forward.
The feedback, with some exceptions, centers around a few major themes. Expect to see improvements in the coming weeks—this is only the start.
• Better help and support. We're investing in better training for your support team and expanding our network of over 500 Greenlight Hubs, prioritizing those situations when an issue is keeping you from being able to drive. We want you to be able to get on the road whenever you choose to do so, and to stop receiving what may feel like "automated" replies from the support team.
• Clearer communication. We have a...
Uber patented a light-up sign to go on top of cars
The patent was first filed in May 2014, but was only granted to Uber on January 3. It describes a light bar that sits on top of Uber cars, with a colour-changing section that can be controlled by the passenger’s app. The patent also describes how the entire bar could light up, and passengers could select different patterns.
It’s all meant to make it easier to identify which Uber is your car, and to show passengers the difference between an Uber and a regular car on the road.
My friend without a license had a flight canceled and tried to call an uber to drive 1,004 miles from SC to TX.
Estimated fare for him was $1,014-$1,353 for the trip and the ride is ~14 hours each way.
Would you ever consider, under any circumstance, accepting this trip?
Now you can't see UberPool requests as Pool because they removed that feat.
This is my first post, but I've been driving with Uber since February. Recently, while driving Friday night, I took a fare to downtown, to a comedy club. The whole way there, he kept trying to get me to stop driving for the night, and go to the show with him like on a date. I figured he was just joking around so I joked back, and said Thanks, but No, and That I was already taken. But that didn't stop him!! I even said I hope you meet someone nice there. . But it so happened that I ended up driving him home from The Comedy Club as well. And during the entire trip he kept trying to get me to touch him in some way, or kiss him in some way. Yes I have been flirted with, but I don't take it seriously, and mostly Joking around or complimentary, not rude or violent. Or just goofing, and having a good time. I've never been assaulted, or made uncomfortable with any of these gestures, until this one. He refused to exit my car if I didn't give him a kiss. What is a good way to deal with...
Page 2 of 3