Featured Threads Archive
In its latest effort to appease its vast network of drivers, ride-hailing giant Uberon Wednesday announced updates to its app intended to curb bad behavior by passengers.
Key among the changes is allowing passengers to see the ratings they receive from drivers — knowledge the company hopes will make customers more cognizant of the fact their behavior is being graded during every trip.
“Many riders forget that their driver is also rating them too, and things like eating in the car, slamming the door, or trying to pile in more people than seat belts can impact whether it’s a five-star experience for drivers,” product managers Mike Truong and...
U.S. ride-hailing service Uber Technologies Inc expects to deploy flying taxi services in Dallas-Fort Worth, Texas, and Dubai in 2020, Chief Product Officer Jeff Holden said at the Uber Elevate Summit in Dallas.
Uber’s flying taxis will be small, electric aircraft that takeoff and land vertically, or VTOL aircraft, enabling zero operational emissions and quiet enough to operate in cities without disturbing the neighbors.
The company is working with Hillwood Properties to make four vertiports - VTOL hubs with multiple takeoff and landing pads, and charging infrastructure - for Uber in Dallas starting next year, Holden said.
Uber has also teamed up with companies such as Bell Helicopter, Aurora, Pipistrel, Mooney and Embraer to make the flying taxis.
The company, which has partnered with the Dubai government, expects to...
My name is David Woolf and I'm an attorney licensed in California. I drove for uber/lyft in law school and now I do personal injury at BD&J in Beverly Hills. I also do some immigration.
Ask me anything!
Only 4% of Uber drivers remain on the platform a year later, says report.
Add to the list of problems at Uber: Driver retention. Only 4 percent of people who sign up to drive for the ride-hailing service are still driving a year later, according to a report in The Information.
The company's accelerating driver drop off rate is partially due to increased competition from companies like Lyft. But the number one complaint among Uber drivers is the pay, according to undisclosed data seen by The Information. Many Uber drivers have complained about unfair compensation for long trips, and not being able to accept tips.
An Uber spokesman told The Information: "We recognize we need to improve our relationship with drivers and their experience using Uber. We're working on a range of improvements...
It might be good to have a thread where we can post the biggest Uber up front pricing skims for the reporters who are soon going to be looking to write stories on this. This topic will gain more traction now that Uber is being sued over it, so let's give the reporters some material to work with and some hard, factual numbers for them to publish in order to expose this latest scam from Uber.
I gave a 70 mile ride this morning from SFO airport to Santa Rosa. The pax was charged $134.09 to his Amex card:
But on my fare calculation summary, Uber told me in the Trip Detail that the fare was just $99.30:
Now, the $99.30 does not include the booking fee, the airport fee or the bridge toll. So, to get the whole picture let's look at both versions of the fare from Uber - my driver's version and the pax' version and compare the two:
The fare according to distance and time was $99.30. Add in the...
But will it go world wide?
New Yorkers have for years been able to tip a taxi driver by adding a few dollars to their bill before swiping a credit card. But they cannot add a tip when they use the popular ride-hailing app Uber.
Now officials in New York City are moving to require Uber to provide a tipping option in the app.
The city’s Taxi and Limousine Commissionannounced a proposal on Monday requiring car services that accept only credit cards to allow passengers to tip the driver using their card.
A few recent trips I've taken, and the driver has the speech guide on Google Maps turned on, in a few cases, really loud. This really reeks on unprofessionalism, and I think many riders would lose all confidence in the driver.
Sure, they know you're using GPS navigation, but the obnoxious sensory element of audio is not something a passenger should endure.
I'll also go further to say if people are relying on verbal instructions to'turn left in 100 metres', they are not engaging with the maps in the most effective way. You should be looking ahead on the map often, reviewing upcoming street names, observing which roundabout exits you need to take, changed traffic conditions (yellow means busy, red means huge traffic problems), suggested alternate routes etc.
And of course, sometimes you need to over-rule the suggested route on the trip and make your own decisions. Those who need their hand held by the voice are mindless drones.
And don't mount your smartphone in your fan...
So I pick up a young girl about early twenties from what I presume to be her dorm. Her destination is only 2 miles away. As we are almost there, maybe 4 blocks away, she tell me to turn left at the light so we can go to 711. I ask her if I will be compensated for my time. She says" yea, I'll spot you a 5" at the end of the trip". I tell her she can give it to me now( I've been duped by lying pax enough). She says no, at trip's end. I continue heading to her destination and she starts crying. Literally crying. I drop her off and as she leaves, she says "why couldn't you be like my other uber drivers. "I assumed she meant other drivers she took advantage of. One star. Done. Don't let these entitled lying pax trick you. If they say they will tip if you make a stop, demand it up front.
Hello everyone. Just to give you guys an idea of what occurred to me..let me explain.. I financed a car in JAN 2017. Passed Lyfts Background check... drove 2 months.. 4.9 rating - 400 rides...
Boston Globe just published a piece. I am the guy in the photo in the article. I did this for all of the drivers that got kicked out. I feel your pain. Its scary to lose your source of income. Its worst when you tied yourself up into financial obligations due to UBER/LYFT. Examples - Purchased a car to ride share/ Purchased a home due to stable income from Lyft/Uber. This is really ridiculous. People from other states MUST take notice. Other states are considering to implement the same laws. 8,200 lost they jobs. Not all are bad people.
Purchased/Financed car in JAN 2017 To Lyft.
Received Email From DPU - Failed
License suspension last 7 YEARS!!! I got my license suspended 5 years ago. Tickets consist of the following Driving without my license on me - Driving with a...
Had a clueless jerk customer today, who claimed he is a driver for Lyft also. I've been doing it about 1/2 year. He claimed a full year.
Anyway, I pick him up and greet him, ride is quiet until about nearly at our destination. He asks me "So, what is your experience with customers when they see your dashcams?" Mind you, I have two cams, one facing the street, and one facing the interior, with a bright sign in the middle that says, recording in progress. I tell him out of the 1700 rides or so I've given, only maybe a couple of passengers have said anything that made me think they didn't like being recorded. He asks me what the law says about recording, like "Don't passengers have to consent?" Etc etc. I'm like, "If taxi drivers can have cams, why can't I? If grocery store have them, why can't I? Don't I deserve some protection from potential bad passengers? The law allows, as long as notice is posted." He said that "Lyft is supposed to be like a different riding experience...
I love doing (driving for) Uber eats. Does not get much easier. But drives me insane when ya get to the restaurant and the tell you the napkins, condiments etc. "are over there" Not that it is a big deal to finish packaging the delivery. But it's a big deal to finish packaging the delivery. IE, do the restaurant's job.
I am going to start marking the delivery "not ready" and canceling. Today, drove across the CT river (from Wethersfield to Glastonbury) to pick up. Get there and I am told the accoutrements are "over there" The customer wanted a sauce they did not have and extra napkins. Probably less than 5 minutes to finish packing the order and I don't like sounding this petty. But it was 3PM and the staff was doing side work preparing for the dinner rush 2 hours away. POed, I filled and I mean filled the bag with napkins, forks, knives, salt, pepper, straws and every sauce they did have. Minus the one the customer asked for as they did not have it. (which I found out after a...
Many people here knew @CasualeHaberdasher and his iconic Bison Avatar. He was a prolific contributor to this forum so his sudden and unexpected departure was troubling.
In hindsight, I suppose I knew but wanted to keep him alive in spirit. The Bison shared with me his true identity. Sadly, I must report that PJ passed away about a year ago.
I never met him, but we were kindred souls. Fair winds and following seas old friend. I'll miss you.
Experts warn the public; the ambulance knows which hospital can treat your ailment. Some will not be able to handle your situation and you'll be rejected and they will call 911 and take you to one that can.
So glad he had a dash cam!!
I really need to get one.
My phone automatically downloaded the latest driver app. I was surprised when I logged in last night and got my first ping. It is totally different than the prior ones. There's no a circle that appears on the middle of the screen and at the bottom there's no address so you can't see the address of the person you're accepting. A little rectangular box slides up from the bottom of the screen and it shows a small map without any detail and it basically shows where you're at now and the route you should take to get there but it just shows it on a non detailed map so it is hard to see. If you know address is in your city it is much better to have the real address. And then it shows the passenger rating and the number of minutes away it is. I'm not even sure if it shows the surge multiplier. Last night there was a surge in the big part of my city. And I think I got a request from that area or it may have just been outside of it on the border but when I got the Ping it did not show any...
These Uber business proposals show how data could help justify its $68 billion valuation
CNBC April 4 2017
Uber has considered at least two business models where it sells specific services to local governments, The Information reported Tuesday.
One idea was to sell access to the vast amount of ride data it has collected to government officials to help them make infrastructure improvements, the technology news website reported. Another proposal was to transport workers in underdeveloped neighborhoods, supplementing poor transit systems in exchange for government money, the...
RydenGo gets ready to take on Lyft and Uber
Posted 1 hour ago by Kristen Hall-Geisler (@kristenhg)
RydenGo is cooking up a new model for ride hailing. Rather than taking a commission, RydenGo will charge drivers a flat $20 per month subscription fee. The driver keeps the fare they charge and any tips they earn.
The fare is key to RydenGo’s model. When a user requests a ride via app,...
7X Boost. Disaster Capitalism.
Commuters in Oakland and San Francisco who were slugged with massive prices from Uber and Lyft on Monday morning have blasted the ride-sharing services.
The cost of getting across the bay skyrocketed by as much as 700 per cent after a power line fell on in West Oakland and caused significant delays and some cancellations to BART services using the Transbay Tube.
The public transport system tweeted out that services were being interrupted shortly after 8:30am, and almost immediately people trying to get to work pulled out their smartphones and tried to make other arrangements.
However, many were instantly met with huge increases due to surge pricing that pushed the price of a one-way trip across the bridge to between $60 and $110.
I'll let you know every week how ratings change based on this sign.
Since we know Uber is not going to properly inform riders, and most riders don't understand the Effed up star rating system (I'm doing this since I got laid off but worked in consumer market research with 9 and 5 point Scales on the daily)
In the consumer research/stats world, a 5 point scale is used as a JAR (just about right) with the 3 or middle as ideal... or as an intensity scale (extremely, very, somewhat, slightly, not at all)
Riders that give a 4 are not disappointed.. and also riders that don't rate a ride, statistically should be a 5 towards the driver since not complaining means satisfaction in the service world.
Uber should hire me at HQ but for now... this is my personal fix.
Having this in my car for a day has blown pax minds. They don't realize a 4= "eff you driver". Be your own Uber marketer since they suck obviously and tweak/provide recommendations.
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