Featured Threads Archive
Pax demands tissue to blow nose then used car seat and attacks female driver
Making Earnings Easier to Understand
Our commitment to you is to be clear and straightforward about your earnings. We’re making a number of changes that will make your earnings easier to understand and access. We will also be updating our driver partner agreement to more clearly reflect the way you earn. This will take effect on Monday, May 22nd.
These updates will not change your earnings. This is not a rate cut. You’ll earn the same amount, for the same trip, on Monday, as you do today.
Here are the changes we’re making:
- Easier to understand rates — You’ll see the exact rates you earn for every minute and every mile you drive.Previously, you needed to deduct Uber’s service fee from your rates to determine your earnings. Now, no math is required. You’ll always know exactly what you’ll earn. Rates are based on your Uber activation date. You can see all the rates...
Drunk guy who works at a call center. Drove a few miles to pick him up, passed a fender bender on the way there. Pick him up he's going home from work. He says he needs to make a stop, He directs you just past the fender bender to make a left across the busy road to get to the liquor store. he buys what he needs and gets back in, in the front seat. We are off and he goes to the next town over, to the motel he lives in. No tip, gave him 5 stars I think, didn't know how to work the app. Fare was bout $5 for 5 miles. Big letdown. Next ride was worse.
Two Disabled individuals are suing Uber for not being able to get an Uber.
Although Uber has launched a program for people with disabilities to use the car-hailing service, the program is not available in all the markets in which Uber operates. Two people who use wheelchairs have filed a lawsuit against Uber alleging that Uber has violated Title III of the Americans with Disabilities Act, the California Disabled Persons Act and California’s unfair competition law.
According to the suit, the two plaintiffs are unable to use Uber because the company doesn’t enable them to request cars that are accessible to people with wheelchairs in Jackson, Mississippi.
“As a result, persons with disabilities in Jackson have no ability to call a wheelchair accessible vehicle or a specially trained driver through the Uber app,” the lawsuit states. “Even if there are drivers on the road who have such a vehicle or training, there...
Were these people never taught any manners? You don't eat in someone else's car, at least not without asking. Plus why would you eat in a strangers car? Seems very rude and I feel sorry for these people, knowing they never learned common curtesy.
Are there any neon light signs for no eating or drinking?
The next time you request a ride through Uber, you might wind up waiting longer than expected.
How Uber Will Combat Rising Driver Churn
By Amir Efrati
Apr. 20, 2017 7:02 AM PDT
As Uber grapples with controversies over its workplace culture, CEO Travis Kalanick is considering a bevy of measures to tackle another enormous business challenge: the accelerating exodus of Uber drivers.
The company is leaning toward allowing in-app tipping by riders, a longtime item on drivers’ wish list, say people involved with the company’s efforts. In addition, Uber is working to compensate drivers more for traveling a long distance to reach a rider who isn’t going to travel very far.
Whole article here by subscription
My take Is Travis is the problem not the solution. The guy created a culture that was based on contempt and disdain for drivers.
In its latest effort to appease its vast network of drivers, ride-hailing giant Uberon Wednesday announced updates to its app intended to curb bad behavior by passengers.
Key among the changes is allowing passengers to see the ratings they receive from drivers — knowledge the company hopes will make customers more cognizant of the fact their behavior is being graded during every trip.
“Many riders forget that their driver is also rating them too, and things like eating in the car, slamming the door, or trying to pile in more people than seat belts can impact whether it’s a five-star experience for drivers,” product managers Mike Truong and...
U.S. ride-hailing service Uber Technologies Inc expects to deploy flying taxi services in Dallas-Fort Worth, Texas, and Dubai in 2020, Chief Product Officer Jeff Holden said at the Uber Elevate Summit in Dallas.
Uber’s flying taxis will be small, electric aircraft that takeoff and land vertically, or VTOL aircraft, enabling zero operational emissions and quiet enough to operate in cities without disturbing the neighbors.
The company is working with Hillwood Properties to make four vertiports - VTOL hubs with multiple takeoff and landing pads, and charging infrastructure - for Uber in Dallas starting next year, Holden said.
Uber has also teamed up with companies such as Bell Helicopter, Aurora, Pipistrel, Mooney and Embraer to make the flying taxis.
The company, which has partnered with the Dubai government, expects to...
My name is David Woolf and I'm an attorney licensed in California. I drove for uber/lyft in law school and now I do personal injury at BD&J in Beverly Hills. I also do some immigration.
Ask me anything!
Only 4% of Uber drivers remain on the platform a year later, says report.
Add to the list of problems at Uber: Driver retention. Only 4 percent of people who sign up to drive for the ride-hailing service are still driving a year later, according to a report in The Information.
The company's accelerating driver drop off rate is partially due to increased competition from companies like Lyft. But the number one complaint among Uber drivers is the pay, according to undisclosed data seen by The Information. Many Uber drivers have complained about unfair compensation for long trips, and not being able to accept tips.
An Uber spokesman told The Information: "We recognize we need to improve our relationship with drivers and their experience using Uber. We're working on a range of improvements...
It might be good to have a thread where we can post the biggest Uber up front pricing skims for the reporters who are soon going to be looking to write stories on this. This topic will gain more traction now that Uber is being sued over it, so let's give the reporters some material to work with and some hard, factual numbers for them to publish in order to expose this latest scam from Uber.
I gave a 70 mile ride this morning from SFO airport to Santa Rosa. The pax was charged $134.09 to his Amex card:
But on my fare calculation summary, Uber told me in the Trip Detail that the fare was just $99.30:
Now, the $99.30 does not include the booking fee, the airport fee or the bridge toll. So, to get the whole picture let's look at both versions of the fare from Uber - my driver's version and the pax' version and compare the two:
The fare according to distance and time was $99.30. Add in the...
But will it go world wide?
New Yorkers have for years been able to tip a taxi driver by adding a few dollars to their bill before swiping a credit card. But they cannot add a tip when they use the popular ride-hailing app Uber.
Now officials in New York City are moving to require Uber to provide a tipping option in the app.
The city’s Taxi and Limousine Commissionannounced a proposal on Monday requiring car services that accept only credit cards to allow passengers to tip the driver using their card.
A few recent trips I've taken, and the driver has the speech guide on Google Maps turned on, in a few cases, really loud. This really reeks on unprofessionalism, and I think many riders would lose all confidence in the driver.
Sure, they know you're using GPS navigation, but the obnoxious sensory element of audio is not something a passenger should endure.
I'll also go further to say if people are relying on verbal instructions to'turn left in 100 metres', they are not engaging with the maps in the most effective way. You should be looking ahead on the map often, reviewing upcoming street names, observing which roundabout exits you need to take, changed traffic conditions (yellow means busy, red means huge traffic problems), suggested alternate routes etc.
And of course, sometimes you need to over-rule the suggested route on the trip and make your own decisions. Those who need their hand held by the voice are mindless drones.
And don't mount your smartphone in your fan...
So I pick up a young girl about early twenties from what I presume to be her dorm. Her destination is only 2 miles away. As we are almost there, maybe 4 blocks away, she tell me to turn left at the light so we can go to 711. I ask her if I will be compensated for my time. She says" yea, I'll spot you a 5" at the end of the trip". I tell her she can give it to me now( I've been duped by lying pax enough). She says no, at trip's end. I continue heading to her destination and she starts crying. Literally crying. I drop her off and as she leaves, she says "why couldn't you be like my other uber drivers. "I assumed she meant other drivers she took advantage of. One star. Done. Don't let these entitled lying pax trick you. If they say they will tip if you make a stop, demand it up front.
Hello everyone. Just to give you guys an idea of what occurred to me..let me explain.. I financed a car in JAN 2017. Passed Lyfts Background check... drove 2 months.. 4.9 rating - 400 rides...
Boston Globe just published a piece. I am the guy in the photo in the article. I did this for all of the drivers that got kicked out. I feel your pain. Its scary to lose your source of income. Its worst when you tied yourself up into financial obligations due to UBER/LYFT. Examples - Purchased a car to ride share/ Purchased a home due to stable income from Lyft/Uber. This is really ridiculous. People from other states MUST take notice. Other states are considering to implement the same laws. 8,200 lost they jobs. Not all are bad people.
Purchased/Financed car in JAN 2017 To Lyft.
Received Email From DPU - Failed
License suspension last 7 YEARS!!! I got my license suspended 5 years ago. Tickets consist of the following Driving without my license on me - Driving with a...
Had a clueless jerk customer today, who claimed he is a driver for Lyft also. I've been doing it about 1/2 year. He claimed a full year.
Anyway, I pick him up and greet him, ride is quiet until about nearly at our destination. He asks me "So, what is your experience with customers when they see your dashcams?" Mind you, I have two cams, one facing the street, and one facing the interior, with a bright sign in the middle that says, recording in progress. I tell him out of the 1700 rides or so I've given, only maybe a couple of passengers have said anything that made me think they didn't like being recorded. He asks me what the law says about recording, like "Don't passengers have to consent?" Etc etc. I'm like, "If taxi drivers can have cams, why can't I? If grocery store have them, why can't I? Don't I deserve some protection from potential bad passengers? The law allows, as long as notice is posted." He said that "Lyft is supposed to be like a different riding experience...
I love doing (driving for) Uber eats. Does not get much easier. But drives me insane when ya get to the restaurant and the tell you the napkins, condiments etc. "are over there" Not that it is a big deal to finish packaging the delivery. But it's a big deal to finish packaging the delivery. IE, do the restaurant's job.
I am going to start marking the delivery "not ready" and canceling. Today, drove across the CT river (from Wethersfield to Glastonbury) to pick up. Get there and I am told the accoutrements are "over there" The customer wanted a sauce they did not have and extra napkins. Probably less than 5 minutes to finish packing the order and I don't like sounding this petty. But it was 3PM and the staff was doing side work preparing for the dinner rush 2 hours away. POed, I filled and I mean filled the bag with napkins, forks, knives, salt, pepper, straws and every sauce they did have. Minus the one the customer asked for as they did not have it. (which I found out after a...
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