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Just when it seemed Uber was running out of ways to abuse its drivers, wait; there's more! This latest Screw You to drivers involves incentivizing pax with bonuses of $25 to submit claims against drivers for allegedly not taking service animals, when that claim results in a driver deactivation. Note that the bonus is not for any alleged inconvenience suffered by pax; it is specifically payable as a celebratory bonus credit when a driver is deactivated.
Also, all Uber requires from pax in order to deactivate drivers is that the reports sent in by them are plausible. All a pax has to do is claim that it happened, and if the driver cannot prove himself innocent then he is well on his way to getting terminated.
So, what a great way to incentivize pax to make those reports, whether true or false. 180 days of change, my arse.
I see a lot of people on here complaining about how bad Uber customer service is. Yes they hire a lot of inexpensive employees who are often not native English speakers, but let's think about it for what it is.
Every time you submit a request, issue, or complaint to customer service it is likely that at some point a human being has to at least review the response. That human being gets paid just like we do.
So let's make sure that when we submit things to customer service they are truly legitimate and not frivolous. Otherwise we are wasting Uber's time. Some of you have a "screw Uber" mentality but the fact of the matter is if they're not profitable, eventually we won't be able to use the service anymore to make money.... Just like with any employer or business partner.
In all honesty I have only had one or two issues that required multiple back and forth with Uber customer service. For the most part they seem to address my occasional issues satisfactorily. Then again I don't...
Anti-Uber activist Russell Howarth ordered to pay $400,000 in legal costs
The Sydney Morning News July 9, 2017 by Michaela Whitbourn
An anti-Uber activist who was slapped with a court order banning him from intimidating and harassing drivers has been ordered to pay almost $400,000 in legal costs, in the final chapter of a protracted court battle.
Russell Howarth, a self-proclaimed anti-Uber advocate who performed citizen's arrests in a campaign against the ride-sharing service, was...
Guys, I finally got my car back from the shop. As you can imagine, I was very excited to try out my new Uber recording. I did not even drive my car home! The Pax really seem to like it! The irony is that there was so much concerned about having different recordings for different demographics. What I have found, is it the black people that seem to love this recording the most! So I definitely do not see a need to make any new recordings. This one is going over great.
The one thing I have found about many Friday and Saturday night Pax that I pick up from the bars, is that they are still not done partying for the night!
A few weeks ago, I had to pick up a couple from a bus called party bus. They said this is a bus with music and partying in it. This of course made a light bulb pop up in my head. Why not make party Uber?
I was thinking of what I would need for this, and in reality it is very little. My car already has very nice speakers that can connect to a smartphone. So all I...
New York City has a big problem: there aren't many clean, reliable bathrooms available. If you need to pop off the busy streets for a pitstop, you probably won't find a free toilet — and even the ones you pay for are more than likely gonna be icky.
But we live in a time when we can instantly summon just about anything with our smartphones. Surely some enterprising innovator will soon introduce an on-demand, clean bathroom service to disrupt the Big Toilet industry.
Enter Charmin. The toilet paper company is giving NYC a taste of toilet freedom with a two-day promotion for Van-GO, its new mobile-ordering bathroom experience, this week. The press-to-order service will send on-demand bathroom service to fulfill the dreams of germophobic pedestrians with overfilled bladders everywhere — or, at least the select neighborhoods the van will hit during its run.
More at link:...
Uber loses another round in the contractor vs. Employee battle.
New York ALJ Takes Uber for a Ride
Lexicology June 29 2017
Why it matters
In a decision with potentially significant implications, a New York administrative law judge (ALJ) held that Uber drivers are employees of the ride-sharing company. The case arose after three drivers had their accounts deactivated and sought unemployment benefits. Uber contended that because the drivers set their own schedules, selected their work areas, were not required to report absences and were not provided with fringe benefits, they should be considered independent contractors. But the ALJ disagreed, finding that Uber did not use an “arms’ length approach as would typify an independent contractor arrangement,” instead demonstrating substantial involvement with the drivers. “I find that while there are some indicia of claimant’s independence, the overriding evidence establishes that...
They colonized in venice and downtown area in los angeles and really dangerous for moving traffic. Today one jumped front of me on green light riding skateboard and holding dogs leash! Classic.
They think their low shelf stuff smells like rose, annoying the people with begging change. After metro coming to santa monica they just doubled. Their aas should kicked out to middle of the desert!
Uber drivers could get stock in the company.Robert Galbraith/Reuters
Uber has met with the SEC about the possibility of giving drivers equity in the company, according to an Axios report, citing an anonymous source. Drivers are contractors, not employees, and if the SEC were to agree, it would set an important precedent for other gig economy companies.
For Uber drivers, equity in the fast-growing startup could provide a valuable perk. The privately held ride-hailing company is currently valued at roughly $69 billion and is considered a candidate for what could be a blockbuster IPO in the coming years.
The move comes at a time when Uber is making a big effort to repair what has...
In a previous posting, several people misunderstood what I was saying and were accusing me of never giving out 5 stars. Many people kept asking me how to earn a 5 star. I am a regular uber rider, so I could probably give you some insight.
For starters, don't expect every rating to make sense or to be fair. When I was in college, my friends and I played a game where we would rate drivers based solely on their attractiveness. When we saw their profile pictures, we were already predicting what the rating was going to be. Nobody over 30 would ever get a 5 star. If somebody was bald or fat, they were out of luck. I am not boasting of this. This is something I did when I was immature, and I regret it now. And now my ratings are based solely on performance.
Here are some things that can help you get more stars and how to avoid the star deductions:
1. Offer your rider bottled water. Water is not an entitlement, but it is something we often enjoy. Just make sure it's not warm from sitting...
Uber risks burning through its remaining $7 billion in startup capital within about 3 years
Today a rider placed a bag with ropes in my car to deliver to the destination without him. The traffic was pushing hard. I delivered the bag to the destination. I have reported to support and they didn't put forward any recommendation. Any guidelines would be much appreciated.
Travis Kalanick stepped down Tuesday as chief executive of Uber, the ride-hailing service that he helped found in 2009 and that he built into a transportation colossus, after a shareholder revolt made it untenable for him to stay on at the company.
Mr. Kalanick’s exit came under pressure after hours of drama involving Uber’s investors, according to two people with knowledge of the situation, who asked to remain anonymous because the details are confidential.
Earlier on Tuesday, five of Uber’s major investors demanded that the chief executive resign immediately. The investors included one of Uber’s biggest shareholders, the venture capital firm Benchmark, which has one of its partners, Bill Gurley, on Uber’s board. The investors made their demand for Mr....
Announced today at Uber driver meeting at Greenlight hub:
* In-App Tipping is being rolled out starting today
Effective immediately in three cities and coming to a driver app near you over the next few months as Uber monitors the initial cities for problems and gets them corrected.
"Tipping is available in Seattle, Minneapolis and Houston as of today. We’re starting with only 3 cities so we can create the best tipping experience for you and your riders. We’ll be adding more cities over the next few weeks, and will make tips available to all U.S. drivers, by the end of July 2017. Of course, Uber service fees are never deducted from your tips."
Uber website notification
Uber board to discuss CEO absence, policy changes: source
Uber Technologies Inc's [UBER.UL] board will discuss Chief Executive Travis Kalanick temporarily stepping away from the embattled ride-hailing firm and consider sweeping changes to the company's management practices at a meeting on Sunday, according to a person familiar with the situation.
The source said it is not clear that the board will make any decision to change Kalanick’s role. The board is expected to adopt a number of internal policy and management changes recommended by outside attorneys hired to investigate sexual harassment and the firm's broader culture. The outside lawyers made no recommendation about Kalanick.
The meeting, which Uber has not publicized, could be a pivotal moment for the world's most valuable venture-backed private company, which...
When I'm driving I watch my gas-mileage like a hawk. My car has an instant/current milage screen and watching that graph dip down is like watching nickels and dimes blow out the exhaust pipe...
Right now my average is 33.6MPG over the last 500 miles or so.
Do you watch your mileage/do you care? And how many miles per gallon are you getting now/today based on your car or manual calculations (not based on what the sticker on the window said) ?
As mentioned in prior posts, I’ve been driving for Lyft for approximately 7 months and just added Uber 20-days ago. I only added Uber because Lyft still does not have a strong enough client base in Las Vegas to keep me busy full-time. Since adding Uber, I never wait longer than 2 minutes for a ping. I no longer respond to “pool rides” tho for reasons too many to mention at this time.
ANYWAY, I typically stick to daytime driving from 7am to 7pm, 7-days, excluding an occasional day off. I’ve been wanting to try my hand at driving the Las Vegas strip at night because several drivers in Las Vegas claim to make A LOT of money.
That being said, tonight I drove both the Las Vegas Strip and Fremont Street Experience (downtown)
…all I can say is yuck! I now know why so many drivers on this site complain of low bullshit fares, difficult pax and zero tips!
I began my evening with my usual spotless SUV stocked with water and snacks. I drank 2 larger ice coffees and was...
...after receiving 215 claims in sexual harassment probe.
Uber has fired more than 20 employees as part of its internal investigation into sexual harassment and other bad behavior at the company, the company said.
The ride-hailing company announced the news internally to its 12,000 employees on Tuesday, the latest development in a series of scandals and controversies that have rocked the world's most valuable private tech company.
The investigation by the outside law firm Perkins Coie looked into 215 claims of inappropriate workplace incidents.
I don't understand this reasoning. It seems to me that none of these conditions of employment are set in stone unless the employer and the employee agree to them. But I am not an attorney....
Uber contends most drivers are not seeking full-time employment and are happy as independent workers, and told TechCrunch earlier today it believes the settlement agreement with drivers in San Francisco to be reasonable.
“Nearly 90 percent of drivers say the main reason they use Uber is because they love being their own boss,” Uber spokesperson Matt Wing said. “As employees, drivers would have set shifts, earn a fixed hourly wage, and lose the ability to drive with other ridesharing apps — as well as the personal flexibility they most value.”
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