Featured Threads Archive
A former Uber engineer has published an explosive account of sexism and power struggles in the workplace, with allegations beginning from her very first official day with the company. The engineer, Susan Fowler (who left Uber in December and now works for Stripe), posted the account to her blog on Sunday, calling it a “strange, fascinating, and slightly horrifying story.” It is indeed horrifying.
Sexism is a well-documented problem in Silicon Valley, but the particulars of Fowler’s account are astounding. She says problems began on day one, when her manager accosted her with details of his sex life:
In my first official day rotating on the team, my new manager sent me a string of messages over company chat. He was...
Officer Eric Michl sent a selfie and a text message to an Uber driver accused of extorting money from a woman who had left her purse in his car. (KCPQ)
SEATTLE – An Uber driver who was demanding money before returning a woman’s purse quickly changed his mind Sunday after a Seattle officer sent him a text and a selfie, police said.
The woman contacted officer Eric Michl on Capitol Hill around 2 a.m., saying she’d left her purse, wallet and ID in the Uber.
She was distraught because she was scheduled to fly home later that day, and worried she wouldn’t be able to without her identification, according to KCPQ. She said she had called the driver and offered to pay his fare if he brought...
I dropped off 2 pax at bar but they insisted I stop and have a drink with them before continuing working. Tipped me a 20 so I said why not. I didn't have alcohol though cuz I was worried about secret Uber shoppers so just had a Diet Coke and they paid for me and rated me a 5 in front of my face, winked and wrote a compliment. Told me to forget the people who rate me less.
You ever had something like this happen?
Helping you more in 2017
I've learned a lot from drivers like you since I joined Uber 5 months ago. And I can assure you that everyone at Uber has heard your feedback loud and clear. We're focused on making noticeable improvements fast, and continuing to listen and regularly address your concerns moving forward.
The feedback, with some exceptions, centers around a few major themes. Expect to see improvements in the coming weeks—this is only the start.
• Better help and support. We're investing in better training for your support team and expanding our network of over 500 Greenlight Hubs, prioritizing those situations when an issue is keeping you from being able to drive. We want you to be able to get on the road whenever you choose to do so, and to stop receiving what may feel like "automated" replies from the support team.
• Clearer communication. We have a...
One of the symptoms of an undiagnosed mental illness is called grandiosity, when people think they're Napoleon. Uber has jumped from self-driving cars to flying cars.
Anyone still want to argue that Uber hasn't completely lost focus? Not to mention blowing through a lot of money with an uncertain payoff.
Uber C.E.O. to Leave Trump Advisory Council After Criticism
By MIKE ISAACFEB. 2, 2017
SAN FRANCISCO — Travis Kalanick, chief executive of Uber, plans to step down from President Donald J. Trump’s economic advisory council, according to an email that the executive sent to employees on Thursday that was obtained by The New York Times.
“Earlier today I spoke briefly with the president about the immigration executive order and its issues for our community,” Mr. Kalanick wrote. “I also let him know that I would not be able to participate on his economic council. Joining the group was not meant to be an endorsement of...
The Battle Between Uber And Lyft Has Become Political
A sudden twist in a long-running ride-hail rivalry shows how brands will be forced to take sides as the US grapples with political divisions.
Priya Anand BuzzFeed 29 January 2017
In the 36 hours between President Trump’s signing of an executive order restricting immigration and the same rule’s effects being halted by a federal judge in New York, the rivalry between Uber and Lyft abruptly became political. Largely as a result of its CEO’s decision to serve as a Trump advisor, Uber is facing a hashtag-driven social media revolt – even though it appears to be doing more to support drivers affected by the new immigration ban than Lyft.
Uber has quietly abandoned its sweeping January price cuts
by Allison Griswold - 19 January 2017 https://qz.com/885455/uber-quietly-ends-january-price-cuts/
The final numbers aren’t yet in, but as of mid-December, Uber was on pace to lose an unprecedented $3 billion in 2016. Even for a company that’s raised $13 billion and is valued at $68 billion, that’s a lot of money. Uber burned...
In the 1970s, the Safeway grocery store in San Francisco’s gleaming Marina neighborhood, known as the Social Safeway, was a cornerstone of the pre-Tinder dating scene. Armistead Maupin made it famous in his 1978 book, Tales of the City, calling it “the hottest spot in town” to meet people. For years afterward, locals called it the “Singles Safeway” or the “Dateway.”
Forty years later, German Tugas, a 42-year-old Uber driver, got to know it for another reason: Its parking lot was a safe spot to sleep in his car. Most weeknights, Tugas drives over 70 hours a week in San Francisco, where the work is steadier and fares are higher than in his hometown, Sacramento. So every Monday morning, Tugas leaves at 4 a.m., says goodbye to his wife and four daughters, drives 90 miles to the city, and lugs around passengers until he earns $300 or gets too tired to keep going. (Most days he nets $230 after expenses like gas.) Then, he and at least a half dozen other Uber drivers gathered in the...
This morning in a well know ok most known major entertainment and gambling town (lol) in the country. Request ride to airport as a pax. Uber pulls up. Driver pops his trunk. I set my suitcase down right by trunk. He comes back. 'That your suitcase (carryon)?' Yep...i then go to get in car thinking he would put suitcase in his trunk nope he repeats, 'that your suitcase?' i said yep still is. He standing next to the suitcase says to me... 'Its not going to lift itself into the trunk' he says 'im the driver, i only drive the car'. So i got out and put the carry on into the trunk.
Your thoughts? Do you help with luggage when it's an airport ride?
Uber settled a lawsuit filed by the Federal Trade Commission today for $20 million. The lawsuit alleged that the ride-hailing app recruited drivers by misleading them about the amount of money they could earn through the app and the auto financing deals they could get through Uber’s Vehicle Solutions Program.
The lawsuit claims that Uber made “false, misleading, or unsubstantiated claims regarding driver earnings and its Vehicle Solutions Program.” The FTC says that, although Uber advertised that drivers could earn between $16 and $29 per hour depending on the city in which they drove, only a fraction of drivers actually earned the advertised amount.
How Pedestrians Will Destroy the Autonomous Car
There is much optimism regarding the arrival of self-driving cars. We will be saved by autonomous cars, people say. Autonomous cars will allow us to nap, work, smoke weed, have sex (with others and with ourselves), go nuts with social media, and generally slide into a lazy digital coma as the vehicle autonomously and safely delivers us to important places.
The problem is if you live in any existing city, with an existing infrastructure, there's a good chance you won't be going anywhere in an autonomous anything. In an irony so rich and timely-the year after car-related...
Have you ever been in a city that basically doesn't have public restrooms or parking and the closest restrooms are about 10 minutes outside the city?
Well, this happens to me everytime I'm in Waikiki. Waikiki is like a pit that can take hours to get out of. It's stacked ping after stacked pings and it's rare people want to leave the city.
The problem is that you don't want to spend the time driving out of the city or pay $5 for parking just to take a 3 minute restroom break.
The life of an Uber driver...
I just read the story about the senior citizen uber driver who drove a 16 hour uber ride for $9 an hour and no tip. While I haven't done uber myself, I've seen what its done to the industry as a whole, which is destroy the culture of gratuity that supplements horrendously low wages.
I recently figured I may as well stop going to establishments that expect tips. Alot of those employees that work for tips now take uber and don't tip, when they used to take taxis and tipped big because it was part of the culture. Theres no reason to patronize these people anymore.
Its one thing that jobs shift within a sector, forcing people out of taxis and into rideshare. Its another thing altogether that one company changes the culture so much that they eliminate the gratuity that made it worthwhile to begin with, for everyone. Not to mention the customers who still receive tips and are trained to take advantage of others.
Car makers are worried right now as young people turn away from traditional car ownership. U.S. car sales had a big declinelast year, and meanwhile, people in cities are finding it easier than ever to use ride hailing services like Uber and rental services like Zipcar.
Cadillac is hoping it’s found the answer to reinventing car ownership, with its new luxury vehicle subscription service. The brand’s upcoming BOOK service will give members access to popular Cadillac vehicles without the long-term commitment of leasing, financing or buying — they just have to pay a monthly fee of $1,500.
“BOOK is aimed squarely at Gen X and Y customers who want the experience of a...
Ride-sharing giant Uber will test a “new” technology in Colorado Springs: cash payments.
Drivers will start accepting cash Jan. 17 from riders, who still must use the smartphone application to seek a ride and will get any change as a credit to their Uber account, which can be cashed out through online cash service PayPal, Uber spokeswoman Taylor Patterson said Tuesday. The system will be gradually rolled out in other cities, she said.
Uber uses the cash system internationally in 150 cities. It is meant to appeal to customers who don’t have a credit or debit card or don’t want to use them through a smartphone application, Patterson said.
The San Francisco-based company is launching the option in Colorado Springs because the city is a "solid market" for Uber and company officials believe "a number of people here who have never used Uber who would benefit from a system like this, including...
Guy identified as an off-duty LEO.
Cancel / Do Not Charge Rider
Uber patented a light-up sign to go on top of cars
The patent was first filed in May 2014, but was only granted to Uber on January 3. It describes a light bar that sits on top of Uber cars, with a colour-changing section that can be controlled by the passenger’s app. The patent also describes how the entire bar could light up, and passengers could select different patterns.
It’s all meant to make it easier to identify which Uber is your car, and to show passengers the difference between an Uber and a regular car on the road.
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