In its latest effort to appease its vast network of drivers, ride-hailing giant Uberon Wednesday announced updates to its app intended to curb bad behavior by passengers.
Key among the changes is allowing passengers to see the ratings they receive from drivers — knowledge the company hopes will make customers more cognizant of the fact their behavior is being graded during every trip.
“Many riders forget that their driver is also rating them too, and things like eating in the car, slamming the door, or trying to pile in more people than seat belts can impact whether it’s a five-star experience for drivers,” product managers Mike Truong and...
U.S. ride-hailing service Uber Technologies Inc expects to deploy flying taxi services in Dallas-Fort Worth, Texas, and Dubai in 2020, Chief Product Officer Jeff Holden said at the Uber Elevate Summit in Dallas.
Uber’s flying taxis will be small, electric aircraft that takeoff and land vertically, or VTOL aircraft, enabling zero operational emissions and quiet enough to operate in cities without disturbing the neighbors.
The company is working with Hillwood Properties to make four vertiports - VTOL hubs with multiple takeoff and landing pads, and charging infrastructure - for Uber in Dallas starting next year, Holden said.
Uber has also teamed up with companies such as Bell Helicopter, Aurora, Pipistrel, Mooney and Embraer to make the flying taxis.
The company, which has partnered with the Dubai government, expects to...
It might be good to have a thread where we can post the biggest Uber up front pricing skims for the reporters who are soon going to be looking to write stories on this. This topic will gain more traction now that Uber is being sued over it, so let's give the reporters some material to work with and some hard, factual numbers for them to publish in order to expose this latest scam from Uber.
I gave a 70 mile ride this morning from SFO airport to Santa Rosa. The pax was charged $134.09 to his Amex card:
But on my fare calculation summary, Uber told me in the Trip Detail that the fare was just $99.30:
Now, the $99.30 does not include the booking fee, the airport fee or the bridge toll. So, to get the whole picture let's look at both versions of the fare from Uber - my driver's version and the pax' version and compare the two:
The fare according to distance and time was $99.30. Add in the...
My name is David Woolf and I'm an attorney licensed in California. I drove for uber/lyft in law school and now I do personal injury.
Ask me anything!
Only 4% of Uber drivers remain on the platform a year later, says report.
Add to the list of problems at Uber: Driver retention. Only 4 percent of people who sign up to drive for the ride-hailing service are still driving a year later, according to a report in The Information.
The company's accelerating driver drop off rate is partially due to increased competition from companies like Lyft. But the number one complaint among Uber drivers is the pay, according to undisclosed data seen by The Information. Many Uber drivers have complained about unfair compensation for long trips, and not being able to accept tips.
An Uber spokesman told The Information: "We recognize we need to improve our relationship with drivers and their experience using Uber. We're working on a range of improvements...
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