Hey guys...how many of you guys have got their accounts deactivated due to a rider falsely accusing you of denying a service dog? This happened to me last year in Washington DC... a woman no showed for a ride and after I had cancelled the ride, She walked up to my car and tried to get in.... and I explained to her that I waited over 5 mins and that she didn’t make her way out to the car and we’re allowed to cancel after we call and wait 5 mins.... and due the weather conditions after I cancelled her I had someone else already waiting to be picked up..... I later asked Uber to refund her the cancellation fee and a week later I get the email that I was going to deactivated because of I denied a service dog?! There wasn’t no dog involved... I explained myself to everyone through emails.... I tried the green hub.... it’s a he saidshe said situation! Why doesn’t Uber understand?