1. UberPeople.NET - Independent community of rideshare drivers. It's FREE to be a person and enjoy all the benefits of membership. Sign-up HERE!

Don't count the surge before it hatches.

Discussion in 'Houston' started by Bukrub, Sep 13, 2015.

  1. Bukrub

    Bukrub Well-Known Member

    Location:
    Montgomery, Texas
    Driving:
    UberX
    Ran a call from midtown to NRG area last night with a 2.8 surge. After I completed, it showed I just got paid for a regular trip. Emailed support and they said they assure me there wasn't a surge. WTF. I was looking right at it when the call came in. Bastages!!!!
     
    Richard Cranium and chi1cabby like this.
  2. chi1cabby

    chi1cabby Well-Known Member

    Location:
    Chicago
    Driving:
    UberTAXI
    Uber stealing surge
     
    itsablackmarket likes this.
  3. Bukrub

    Bukrub Well-Known Member

    Location:
    Montgomery, Texas
    Driving:
    UberX
    I never chase the surge and I'm rarely in position. Not even sure if the app shows its surge when you accept, but when I dropped a Pax I saw it and even cancelled a call that was gonna take me out of it. Was standing right next to another driver when the call came and pointed it out to him. Never thought to ask the pax as most are too drunk to notice anyway or they would just wait 5 minutes. Not a lot of money, but disappointing none the less. Amazing how one can see what a ****ty company this is in just the few weeks I've been driving. Most company's are good at hiding it for at least a couple months.
     
  4. Fuzzyelvis

    Fuzzyelvis Well-Known Member

    Location:
    houston
    Driving:
    UberX
    It shows on the app request. Check after accepting also. I do this every time I THINK it's surging. You CANNOT go by the fact that the area looks like it's surging on the map. I posted about this the other day but I think it got missed. Also, even if the map is correct the pax may have ordered as the surge is ending or before it started.

    Look for it on the request. If it's not there it is NOT a surge and it doesn't matter WHAT your stupid map says.

    Here are pics showing the map with surges for the pax and not for us. Thus was a not a 2 minute lag issue. It lasted for a while. I posted the opposite in a thread the other night. Will try to find it also.
     

    Attached Files:

    Last edited: Sep 13, 2015
    Richard Cranium and Bukrub like this.
  5. Blah

    Blah Well-Known Member

    Location:
    Orange County, CA
    +1 on this reply.

    Some riders will wait for the surge to end before requesting a ride.

    Its an automatic thing on their side. They request to wait for surge to end and right when it does, boom their ride request goes out.

    You have to look at the request screen to confirm if it is a surge (the count down timer screen for you to except). You should see a lightening bolt next to their rating to confirm if it is a surge or not.
     
    Bukrub likes this.
  6. Fuzzyelvis

    Fuzzyelvis Well-Known Member

    Location:
    houston
    Driving:
    UberX
    I edited. Look at my maps. As I pointed out this was not a 2 min lag although it does happen.
     
  7. Fuzzyelvis

    Fuzzyelvis Well-Known Member

    Location:
    houston
    Driving:
    UberX
    Here's the other thread. Hope this works:
    https://uberpeople.net/threads/fake-surge-messed-up-app.35550/#post-465141
     
  8. Old Rocker

    Old Rocker Well-Known Member

    I don't think I've ever personally seen a surge last for more than three minutes on the driver app. But I'm usually only online on weekday afternoons. I think of my 70 or so rides, I've only had one surge ride, and I didn't realize it until I saw my pay statement.
     
  9. jreyn60

    jreyn60 Member

    Location:
    Houston
    Also, after the countdown, you can click on the detailed pax information (as if you need to contact them) and if there's a surge, you'll see it there too.
     
  10. DieselkW

    DieselkW Well-Known Member

    Location:
    Indianapolis
    Driving:
    Lyft
    I gotta wonder if the surges are even real. Every single time.... and I mean EVERY single time I turn on my app in the early morning and there's those "pre-surge" boxes surrounding my car icon. Not red, but yellow or brown-ish. After a minute or two, they disappear. It always seems my car is in between those "busy" zones. I'm never in a surge when the zone turns red - I'm always a mile or so away. If I chase it, it either disappears before I arrive, or I sit in the middle of a surge zone without a single ping.

    I have gotten a few surges, but it's less than 1% of my rides. I think it's just UberCandy for drivers to make us think there's decent money to be made, a carrot and stick thing.
     
  11. Old Rocker

    Old Rocker Well-Known Member

  12. Fuzzyelvis

    Fuzzyelvis Well-Known Member

    Location:
    houston
    Driving:
    UberX
    By Jove, I think he's getting it!
     

Share This Page