Deactivation? That's a crime. If you want Uber to do something report it to the police and then report to uber that you reported this crime to the police department and they will likely be contacted by law enforcement to get the customer information. That will get Uber tap dancing.
I had a drunken fare threaten me with a sexual abuse allegation. She kept calling me over and over because she had no clue to where she was & I canceled. Uber banned her & I actually received a call from an operations manager apologizing.