I can upload documents on desktop but cannot access any way to do it on app using galaxy s5. The only thing that comes up on app is earnings (I'm a newbie). When I youtube process I cannot duplicate it on cell phone.
That is correct. On pc I can do it and find "manage documents" but I can't see how to do it from cell phone. I either don't have a way or cannot find first step. The latter possibility is most likely. What am I missing?
I can follow your instructions. However, when I tap on documents the only thing that comes up is my driver's license. There is no list of documents. I have no options available. Nothing is as it is when I use pc to go to partners. On pc all the info I would expect to be able to access on phone is there and I can and have uploaded documents.
Perhaps I should start from scratch again and download app again. I'm a little concerned about doing this as I imagine I will lose the info I now have on app.
Hmm.. You may need to download the app again. Only thing I can think of is that you may not have the most recent version available. You won't lose any information since all your information is stored online.
I tried uninstalling and re-installing - with the same results. When on phone I tap on account and it takes me to a page revealing my photo id/driver's license and next to it the car I drive. Below that I tap on documents and it takes me to a page headed Documents. Below that it says "Driver Documents". Below that is Driver's License with expiration date. That's as far as I get. There is no place else to go nor is there a way to get there. This is a galaxy S5 so phone should not be a problem.
I appreciate your effort to help, Redloh. Can you point me to a better place to post this problem - or do you have any other suggestions. I must be doing something wrong but have no idea what.