Chief J Strongbow

Active Member
I went offline with Uber at 12:53 on 7/22/16. Later on, on 7/22/16, i go to get online and I receive a message telling me that my account hasn't been activated. I find that weird. So I log out of the app. When I go to log in, I get the same message; account not active. I email Uber through their help page and receive this response:

I respond that I was active earlier that same day and I'm not a new driver. Four emails and three requests for assistance later I've yet to hear back from anyone. And of course I haven't been able to make money using Uber.

Has this happened to anyone else? Uber's help system sucks, to say the least.


Active Member
If you went to another Uber city website and signed up by mistake it can happen .

Chief J Strongbow

Active Member
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  • #3
I went to the Uber partner site and under my pic I see "waitlisted".

The only thing I can think of is that I changed my photo and noticed the state in my profile as Alabama. I changed it to NY and updated it. I wonder if that might be the cause. But why no response from Uber after multiple requests and emails for assistance?
Inshur New York