Hello - I have been driving with Lyft for 3 years now, and have never been deactivated prior, but just 3 days ago they informed me that a rider last weekend accused me of driving intoxicated or in possession of drug substance, I was floored as I have never even touched alcohol nor drugs, so I really had no idea where this came from or what would make a rider make such an outlandish claim? They told me my account would be deactivated while they perform their investigation. So I responded to the email allegation right away refuting this claim unequivocally. However just today, 3 days later they informed me that they have permanently deactivated my account and that I would not be able to apply for a new one. They said they monitor driving accounts and have seen from the past that some riders have put in comments citing safety concerns etc. For that reason they have deactivated me, which I think is quite harsh. Also this was the first time that anyone had ever made this particular claim against me for alcohol/drugs. In the same time there have been many positive comments that I have received from riders, a lot of them commending my excellent driving skills etc. So does anyone know if there is any recourse at all for this? Any hope of appeal with them to get back the driving account? I guess this one good case that can be mad for having a Union who can defend you in such instances of harsh treatment. Appreciate any feedback. Thank all for your help.