OK, normal sob story, over 2,000 rides, overall 4.96 rating, nary a complaint. But I was deactivated and am looking for advice. This is what happened: I gave a personal friend a ride (as a favor, not an Uber ride) while his car was in the shop. As I was getting ready to drop him off I went online with the Uber driver app. I was selected to verify my identity, and my friend, who was not yet out of the car, thought it would be funny to submit his photo, unbeknownst to me. I was immediately deactivated for sharing my account, which is absolutely not the case. I had never even heard of drivers sharing an account. I'm surprised at the way Uber handled the situation without asking for a second photo, something. It was shoot the driver first and no opportunity for explanation. So far my attempts to discuss this situation with anyone at Uber have fallen on deaf ears. I am only getting canned responses like the following: "It appears that we recently reached a decision to end our partnership with you. While we understand this news may be upsetting, please be advised that our decision is final." Is my situation hopeless? We all know that Uber doesn't care about its drivers and considers us replaceable. I live in a small market, so getting limited to driving only for Lyft is a huge impact on my wallet. I will add, however, that I am one of the best-known drivers in town (big fish in a small pond, LOL), and I know a decent number of riders will move to Lyft when they learn about my deactivation to support me. The nearest Greenlight hub is at least 2.5 hours away, so I don't want to drive a minimum of 5 hours if it will be futile. Any suggestions?