Checkr delays due to shutdown causing Uber to lock out existing drivers

Checkr is taking more than the 30 days to complete some annual background checks on existing drivers. If Uber doesn't get the completed background check back from Checkr in the 30 day window they just shut the driver down. I have now been shut down going on day three. Their response - sorry but you will have to wait and not drive until Checkr gets around to completing the check. That's a great way to treat your drivers Uber!!
 

TBone

Well-Known Member
Really? I joined Roadie this week and my report was done in 10 minutes. Not sure if its as in-depth as Uber's though? but they had also done my Uber report less than a month ago.
 

tohunt4me

Well-Known Member
Checkr is taking more than the 30 days to complete some annual background checks on existing drivers. If Uber doesn't get the completed background check back from Checkr in the 30 day window they just shut the driver down. I have now been shut down going on day three. Their response - sorry but you will have to wait and not drive until Checkr gets around to completing the check. That's a great way to treat your drivers Uber!!
Checkr staff is also working at home . ..

Most D.M.V. Offices are closed.

Local and State Govt. Are working with reduced staff.

These are Trying times.

Wal Mart closes at 8:00 !
 

tryingforthat5star

Well-Known Member
Lyft did this to me a few weeks ago I just said whatever I'm not using them so I'll continue to do Uber Eats. Now Uber doing it is new to me they have a lot more at stake though then Lyft there Eats business has been at the bottom of the barrel for years compared to Grub Hub and Doordash now is not the time to lock out drivers but there dumb enough to do it while many are taking the unemployment time off. Uber Eats has risen lately in sales and helping fuel there revenue in what they have left to get out of it with no to little PAX left taking Uber.
 

Fusion_LUser

Well-Known Member
I got an e-mail saying there will be a delay with my background check from Lyft and that I won't be able to drive during this time. That's fine I'm not driving at all right now but out of curiosity I turned on the app while in Roseville, CA and I immediately got a ping and it was in a PPZ! I declined I'm not driving right now and I didn't even have the car I use for rides.

Nothing from Uber yet on any background check delays...
 
What exactly would you expect them to do?
I expect them to get off their ass, make a call to CHECKR and get the ball rolling. Both Uber and Lyft!

LYFT submitted my background check to CHECKR on March24. Then locked me out until it's complete. I'm a five+ year driver.
I've contacted them multiple times.

In the same time, I've had background checks COMPLETED with CHECKR from DoorDash, Grubhub, and Instacart. So Lyft is full of shit.
 

islanddriver

Well-Known Member
Lyft did this to me a few weeks ago I just said whatever I'm not using them so I'll continue to do Uber Eats. Now Uber doing it is new to me they have a lot more at stake though then Lyft there Eats business has been at the bottom of the barrel for years compared to Grub Hub and Doordash now is not the time to lock out drivers but there dumb enough to do it while many are taking the unemployment time off. Uber Eats has risen lately in sales and helping fuel there revenue in what they have left to get out of it with no to little PAX left taking Uber.
Your only one in millons do you think they really care about you.
 

ABC123DEF

Well-Known Member
I expect them to get off their ass, make a call to CHECKR and get the ball rolling. Both Uber and Lyft!

LYFT submitted my background check to CHECKR on March24. Then locked me out until it's complete. I'm a five+ year driver.
I've contacted them multiple times.

In the same time, I've had background checks COMPLETED with CHECKR from DoorDash, Grubhub, and Instacart. So Lyft is full of shit.
So, what you're saying is...Lyft needs a laxative? 🤔

And with all the layoffs, Uber is probably too busy chasing its own tail right now - to know exactly how to get up off of it and do stuff.
 

tryingforthat5star

Well-Known Member
Update: So my background check went through with Uber last night and came back today fine and no locking me out of the app. Lyft on the other hand is at a stall not sure what there doing but I don't really care.
 

SpinalCabbage

Well-Known Member
I had to do a Lyft background check this evening and my Checkr background check took less than an hour to be completed and approved by Lyft.

I forgot how to use the Lyft app and I was hit by four back to back pings and I was afraid to touch the screen to exit driver mode during the ping. This of course resulted in an instant email from Lyft telling me not to do that again. Whoops.
 

joebo1963

Well-Known Member
Me too unable to drive because checkr not completing background. Meanwhile I joined postmates passed the background from checkr then I I got a copy of complete background check and emailed it to Lyft. No response been 5 days. This is what happened when robots are in charge.
 
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