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CANCEL

PTB

Well-Known Member
I arrive 8:00 AM
pax walks up and says " I don't need it anymore, but I don't know how to CANCEL"
I look at his phone and screen is smashed up piece of crap
I CANCEL it myself using RIDER REQUESTED CANCEL
I log into DASHBOARD at 7pm and notice my rating got a 0.2 KNOCK DOWN
wtf, I have seen this earlier where I did the same scenario

this is NOT right
 

GeladaMate

Well-Known Member
I gave 5 rides on weds and ended the day with a 4.89. If any of the rides gave me less than 5 it would have been much lower. The only thing I can think of is the 2 cancels that showed up on my trip log. 1 of the cancels was a $5 rider no show the other was a quick cancel.My best guess is cancels affect your driver ratings, and Uber is doing a better job at tracking quick cancels.
 
Last edited:

PTB

Well-Known Member
  • Thread Starter Thread Starter
  • #6
Pax can never rate a cancel.
I know that,
but there are other actions that affect your RATING....like driver CANCELing the trip for whatever reason.
pick a reason under the CANCEL option and I guarantee you your rating will get hit
I just emailed UBER and describe the incident....let's see if they respond like they should
 

Ot1

Well-Known Member
Mine today is 4.33 those short rides are the worst, these are the ones that give you the low rating
 

CaptainJackLA

Well-Known Member
I checked my 1 day rating earlier today, and from my last 4 rides yesterday I had a 1-star rating...huh...WTF. I didn't have any issues yesterday. I had long rides and all seemed fine to me.
 

LA#1x3

Well-Known Member
I arrive 8:00 AM
pax walks up and says " I don't need it anymore, but I don't know how to CANCEL"
I look at his phone and screen is smashed up piece of crap
I CANCEL it myself using RIDER REQUESTED CANCEL
I log into DASHBOARD at 7pm and notice my rating got a 0.2 KNOCK DOWN
wtf, I have seen this earlier where I did the same scenario

this is NOT right
I saw that 0.02 knock off on my ratings to I can't figure out why this is bs we gota try so so hard to improve our rating we gota get like 40 out of 37 5 stars in order for rating to go up a full number and that's a big if it might not even go up. But GOd forbid if we get s couple 4 stars u notice ur rating drop so fact it's unbelievable.
 
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