Can no longer see "Rider Fare"

Ardery

Well-Known Member
Uber took out the section where we can see the dollar amount the passenger pays.
 

68350

Well-Known Member
That info is also missing from my trips this afternoon. They've "redesigned" the Earnings info in the app.
 

Ardery

Well-Known Member
yeah, the whole platform has been updated. if you exit out of the app, and reload it, you'll see. the whole earnings screen is changed.

the section for "fare details" - where we saw the fare info broken down, is gone completely.
 
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OGT

Well-Known Member
Yup, no more fare details. Only help at the bottom. This was a trip from yesterday morning. I didnt work this morning so i dont know about today.
 

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Bubba Gump

Member
Might be a way to hide the ridiculous service fee that was visible on the fare break down that was previously available for us to see.
 

paulmsr

Well-Known Member
Might be a way to hide the ridiculous service fee that was visible on the fare break down that was previously available for us to see.

I wouldnt be surprised to if its to get people to stop complaining about not getting their 1.15a mile rate. Show them the 1.15 and then Uber's cut of it.
 

JKdrive157

Active Member
Same issue here, cannot view fare details and what rider paid, uber's take, etc as of today.

I'm on an iPhone and update weekly.

Hopefully uber reverts back to the previous version
 

Bro Olomide

Member
Same issue here, cannot view fare details and what rider paid, uber's take, etc as of today.

I'm on an iPhone and update weekly.

Hopefully uber reverts back to the previous version
I @@@@@ed and moaned to them about it, and after a few back and forth messages with their "unhelpful" mostly replying with canned responses, it appears that they have restored the previous functionality where you can view the fare breakdown.
 

paulmsr

Well-Known Member
I *****ed and moaned to them about it, and after a few back and forth messages with their "unhelpful" mostly replying with canned responses, it appears that they have restored the previous functionality where you can view the fare breakdown.

i dont mind seeing the breakdown again.. they need to take merge the positives of both screens. I'd like them to bring back the running current balance, that takes in account instant pays and fuel charges. Right now I know im $44 and change in the hole but instant pay screen just says $0
 

JKdrive157

Active Member
What prompts did you go through on the app to get this on their radar and corrected?


I *****ed and moaned to them about it, and after a few back and forth messages with their "unhelpful" mostly replying with canned responses, it appears that they have restored the previous functionality where you can view the fare breakdown.
 
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