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"Are you from here" grrrrrr

So after a year of driving, my biggest pet peeve is when uber/lyft arent spitting out the customers preferred rt and they start barking out "are you from here" in a shit tone, I always say yes or the next town over, I'm curious to what all you drivers say when these paxholes start barking
 

Notch Johnson

Well-Known Member
I let them pick the route, even if they are wrong. Let them enjoy the ride. I get that question a lot but my market does get many out of the area drivers, no big deal.
 

Ribak

Well-Known Member
So after a year of driving, my biggest pet peeve is when uber/lyft arent spitting out the customers preferred rt and they start barking out "are you from here" in a shit tone, I always say yes or the next town over, I'm curious to what all you drivers say when these paxholes start barking
Depends on the pax. If it is someone I would like to engage in conversation, I respond with the truth and see how things progress.

Otherwise, I say that I just got released from prison and am using UBER/LYFT to get back on my feet. That usually leads to a quiet ride, but on occasion a pax will want to hear all the details of my incarceration.
 

henrygates

Well-Known Member
Never had them bark at me. I've heard a couple whispering in the back while they stare at their iPhone, probably running Waze by Fisher-Price.

A few will mention "why are we going this way".

I always comment the same. Google maps factors in traffic and lights so it gives the most efficient route, but if you have a preferred route feel free to let me know.

Usually shuts them up.
 

reg barclay

Well-Known Member
Moderator
If I'm actually far away from my own city, in an area I'm unfamiliar with, I'll often tell pax something like, "I don't usually work around here, but I just dropped off another passenger in this area", maybe I'm wrong, but often lack of local knowledge will show, and I think this makes it look better. I don't think Uber pays enough to warrant studying the maps of our entire state before we start driving, and I assume reasonable pax understand this.

I had a pax just yesterday in my own town, barking directions at me a split second before every turn, in an impolite way. The main redeeming feature of the ride was that the way he took me actually made me more money from the ride, as it was longer in distance. The guy treated me like I didn't know where I was going, and also had a very condescending attitude. Thankfully, I was able to hold my cool, wait for him to exit the car, then gave him the rating I felt was warranted.
 
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Gilby

Well-Known Member
Yesterday I had a businessman who was on his phone when I picked him up at Foot Locker headquarters. He had a suitcase and briefcase, so I figure he must be going to the airport. But the address he entered was a residential location in the city. Hmmm. Then I hear him say on the phone, "I am in an Uber heading for the airport right now." A bigger Hmmm.

His call ends and I ask him if he is going to catch a flight, because the address he entered is not the airport. He says it's a mistake and he tries to change the destination, but can't figure out how. Meanwhile, I take him to the airport 15 miles away.

We had a nice conversation. He lives in Syracuse, I used to work in Rochester, talked careers, retirement plans, etc. and when I drop him off, he tips $10 cash. Sweet. Now I try to end the trip and rate him and the app freezes. It times out, I try again... and again.... and again. Remember, I am ending the ride a long way from the destination he entered. I try to cancel and it says wait until the trip ends and then ask for a fare review. But I can't end the damn trip!

Now I am heading back to the city and wondering if I DO end the trip will the poor guy be charged too much because we wandered all over central Wisconsin. Finally I am able to go offline and back on and the charge appears correct. Whew!
 

jazzapt

Well-Known Member
Never had them bark at me. I've heard a couple whispering in the back while they stare at their iPhone, probably running Waze by Fisher-Price.

A few will mention "why are we going this way".

I always comment the same. Google maps factors in traffic and lights so it gives the most efficient route, but if you have a preferred route feel free to let me know.

Usually shuts them up.
This is what I usually get. Or the variation of "Where are you going?", or "I've never gone this way before". Substitute Waze here and my answer is the same.

I love it when pax thinks they know the super quickest way to get somewhere. Then as soon as I take their detour, the ETA is now 4 minutes later.
 
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