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App says " your vehicle is not allowed to operate in Cheyenne"

Jholer12

New Member
I just signed up to drive today. When I try to go online the app thinks I am in Cheyenne...I am hundreds of miles from there.
Any tips?
And no, I don't really want to hear 'Quit driving for Uber'...;-)
 

Grand

Well-Known Member
Moderator
I just signed up to drive today. When I try to go online the app thinks I am in Cheyenne...I am hundreds of miles from there.
Any tips?
And no, I don't really want to hear 'Quit driving for Uber'...;-)
Welcome to the forum.:smiles:

Logically either contact them via app, phone or visit your local hub to resolve.

Tips ? - there is so much info here.
This newbie link maybe of assistance.
https://uberpeople.net/threads/beginners-advice.149152/

You may like to check and contribute to your city sub forum.
https://uberpeople.net/forums/Cities/

Also consider checking your local Lyft/Uber web sites that may include city/airport info, hot spots and times etc.
 

Jholer12

New Member
  • Thread Starter Thread Starter
  • #3
Did that, just thought maybe it could be a settings issue that was fixable on my end. Doesn't appear to be so. Thanks for the reply!
 

Jholer12

New Member
  • Thread Starter Thread Starter
  • #7
So, looks like they accidentally authorized me to operate in Jackson, MS.
I am in Jackson Hole, Wyoming (hundreds of miles from Cheyenne).
They say it might take a few weeks to sort out...
 

reg barclay

Well-Known Member
Moderator
So, looks like they accidentally authorized me to operate in Jackson, MS.
I am in Jackson Hole, Wyoming (hundreds of miles from Cheyenne).
They say it might take a few weeks to sort out...
Sounds like your account was set to the wrong city/state. If you haven't done so already, tell them to change it to your proper city. They say it could take a few weeks. I think they tell us the max, but in reality it can take a lot less, which has been my experience in the past.
 

Jholer12

New Member
  • Thread Starter Thread Starter
  • #10
I don't know who there reviews documents, but my address, license, insurance, and registration all say Jackson Hole, WY.
Bots?
 

melusine3

Well-Known Member
I just signed up to drive today. When I try to go online the app thinks I am in Cheyenne...I am hundreds of miles from there.
Any tips?
And no, I don't really want to hear 'Quit driving for Uber'...;-)
With any problem with the app, try hard re-booting your phone. If that doesn't work, delete the app and reinstall.
 

Jholer12

New Member
  • Thread Starter Thread Starter
  • #18
Update...they still haven't processed the wy background check...summer tourist season will be over before they get to it.
 

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