About two weeks ago my rating dropped about 0.05 with 2 1-star ratings and 1 2-star rating. I put in about 70 rides a week, my 5 star ratings are stuck at 481 since last month. The few occasions I knew pax was giving 1 star for sure, it popped right after the ride. Is your rating count frozen or favoring low ratings over high ratings? Uber claims they can't fix your rating, but it looks like they're the ones deciding your rating for you.