Airport pick ups don't work


New Member
anyone experienced this? After a trip to the airport, I am unable to pick up a return trip. I googled it, and found out that I need to sign the Melbourne Airport Operations agreement form and then I should get an "in app" notification from Uber that I am registered for Melbourne airport pick ups.
So far that hasn't come, and I end up alway coming empty from the airport. I contacted Uber but so far no cigar.
Any similar experience, or am I missing something obvious?
Will appreciate any feedback.