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Account (de)activation

Discussion in 'Advice' started by djenaro, Sep 11, 2015.

  1. djenaro

    djenaro New Member

    Location:
    Richmond va
    My account has been deactivated after the car inspection has expired,after what I completed it,uploaded the vehicle inspection form on my uber profile and still cannot go online. How long does it take to activate the account? Thx
     
  2. UberMeansSuper

    UberMeansSuper Well-Known Member

    Location:
    Dallas, TX
    Driving:
    UberX
    Hey, gladosglados help this poor soul out!
     
  3. RainbowPlate

    RainbowPlate Well-Known Member

    Location:
    United States
    Your account wasn't deactivated -- your vehicle expired. There's a difference.

    As with almost all things Uberlyft, it depends on the staff in your particular market.
     
  4. Fuzzyelvis

    Fuzzyelvis Well-Known Member

    Location:
    houston
    Driving:
    UberX
    Email and attach the document and ask to have it sent to the people who can fix it. Tell them you have uploaded it. The first canned email will be directions on how to upload it. Keep pointing out you have.

    I just keep replying it is uploaded please get me back online. Also I try to time this for when I'm not working a couple days.

    Plus if you upload the new stuff too far ahead they sometimes still deactivate you.

    Their tech is crap.
     
  5. djenaro

    djenaro New Member

    Location:
    Richmond va
    That's true,but when I try to log in to the uber partner app,it tells me that the account has not been activated.
     
  6. UberNorthStar

    UberNorthStar Well-Known Member

    Location:
    Southern Burbs of Houston
    Driving:
    UberX
    Hi djanaro!

    Welcome to the forum.

    Please read your Partnership Agreement.

    New Drivers have 30 Days to Opt-out of Binding Arbitration.
     
  7. UberNorthStar

    UberNorthStar Well-Known Member

    Location:
    Southern Burbs of Houston
    Driving:
    UberX
    I am not clear. Does your vehicle now have an inspection sticker that is up to date?

    If it is, try this. . .
    1. Sign into account.

    2 See the three lines in L.upper corner? Click on them.

    3. You should now have a pic and a menu. Click on HELP.

    4."How can we help?" Click on VEHICLES at the bottom.

    5. VEHICLES. Click on "Update vehicle documents" and go from there to update your inspection sticker.

    It seems to taketake about 5 days to activate a new person after applying. This is when the background check is being done.

    JM2¢W :)
     
  8. djenaro

    djenaro New Member

    Location:
    Richmond va
    Thanks for info.....but,I'm not a new driver,being with uber since April....at the end of August my vehicle inspection expired as well as my insurance ,finally I did my car inspection today and uploaded all insurance documentation on my uber profile which now shows everything is active but still getting message that my driver account has not been activated when trying to go online.
     
    UberNorthStar likes this.
  9. UberNorthStar

    UberNorthStar Well-Known Member

    Location:
    Southern Burbs of Houston
    Driving:
    UberX
    I welcome anyone w/New Member under their name. No offense intended. :)

    Hope you are reactivated soon!
     
  10. djenaro

    djenaro New Member

    Location:
    Richmond va
    No offense of course,thanks for help:)
     
    UberNorthStar likes this.

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