8/18 app update v3.63.1

Jam Val

Well-Known Member
So now once the rider has been informed of our arrival, a destination box pops up before we start the trip. Can only see when no destination has been entered so far. What's the point of this update? To give us a heads up that no destination has been entered?
 

R44KDEN

Well-Known Member
I had a small ray of hope that when I saw "rider destination has been entered" that we might actually find out to where? But alas, no such luck. I have selected Waze as the Nav option, and it seems to be working fine. I run an iPhone 6.
 

Mark1982

New Member
Hello everyone,
Last night after this update, my map does not show any yellow or red areas at all. It seems like never had a hight demand areas or so on. It is anyone who has the same problem?
Does anyone knows how I have to contact uber for help.
 

Jam Val

Well-Known Member
  • Thread Starter Thread Starter
  • #8
Mark1982 there is a help button on the app. Not sure if that'll work cause I never contested them. BUT all this morning, I've gotten network error messages after dropping off. No fare shows and it says 'rate last rider'. This morning I helped another driver reinstall his app cause he couldn't get online at all. I did see surged on my app today.
 

R44KDEN

Well-Known Member
Mark1982 there is a help button on the app. Not sure if that'll work cause I never contested them. BUT all this morning, I've gotten network error messages after dropping off. No fare shows and it says 'rate last rider'. This morning I helped another driver reinstall his app cause he couldn't get online at all. I did see surged on my app today.
Happening to me too - where after the end of each trip, all I get is a Network Error message, and then it comes back seconds later with rate rider etc. It appears to be tracking the actual ride though and the costs are correct. Very annoying though.
 

Txchick

Well-Known Member
Moderator
So now once the rider has been informed of our arrival, a destination box pops up before we start the trip. Can only see when no destination has been entered so far. What's the point of this update? To give us a heads up that no destination has been entered?
The earning tab on the drivers app is not working either. My friend who did 7 trips yesterday for a total of $63.86 which includes Uber's commission of 20%. The earning tab shows $44.69. He completed all trips before midnight on August 19th, 2015. He has emailed Uber about it.
 

PTB

Well-Known Member
this happened to me today ....

I slide to end the trip, get NETWORK ERROR!....
then got a ping from the next pax, hit accept
it goes to screen where I am about to hit the navigate button and
then switches to screen that says rate your last pax screen
i rate them
and it goes back to navigate screen for next pax

that was weird

maybe they will let us rate the pax days later when we don't have a clue who they were and what happened on the trip
you know, same as the rider's rating delay non-sense
 

Jam Val

Well-Known Member
  • Thread Starter Thread Starter
  • #12
So since the fiasco of network errors and trip totals that began yesterday, there has been yet another app update for iPhone. Came late this afternoon for me.
 

Micmac

Well-Known Member
Hello everyone,
Last night after this update, my map does not show any yellow or red areas at all. It seems like never had a hight demand areas or so on. It is anyone who has the same problem?
Does anyone knows how I have to contact uber for help.
Dude there is no problem ! The problem Travis klaclown does not want surge.
 

jmbelders

New Member
So since the fiasco of network errors and trip totals that began yesterday, there has been yet another app update for iPhone. Came late this afternoon for me.
I received the iphone app update today also, although I was not having that much trouble with it anyway. I wish there was an option to see what the update included when it updates.
 
I am always hoping a new iphone update makes this app better, but this recent update did nothing. Now I get a separate window for the navigator and it still takes me almost to where I need to be. I lost two fares tonight because I simply couldn't find a customer, although they were also non-responsive.
 

danahhoh

Member
Hi. Since last update. I do not see how to contact a rider. I see the name in the middle but if i need to text for clarification how do i do it now?
 

Jam Val

Well-Known Member
  • Thread Starter Thread Starter
  • #17
You should save the uber number to contacts so you can text or call easily.
 
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