5 STAR SYSTEM EXPLAINED
Let's say that four various riders rate you today as follows...
5 Stars - Normal courteous rule-following rider, no problems, passenger and driver happy
5 Stars - Normal courteous rule-following rider, no problems, passenger and driver happy
5 Stars - Normal courteous rule-following rider, no problems, passenger and driver happy
1 Star - Jerk.. tries to bring open beer containers, too many riders, abusive, you had to say no to something
After Uber averages the above ratings this is what happens to those riders who rated you.
4.0 - The normal courteous rule-following rider gets 1 star removed from his 5 rating (1 star theft)
4.0 - The normal courteous rule-following rider gets 1 star removed from his 5 rating (1 star theft)
4.0 - The normal courteous rule-following rider gets 1 star removed from his 5 rating (1 star theft)
4.0 - The rude rule-breaker still effectively gives you a 4 which is Uber-unacceptable (stole 3 stars from good riders)
Q: So what exactly happened here?
A: The rude passenger effectively stole 1 star from each of the courteous rule-following passengers.
Q: How did that happen?
A: With the 5 star system the 5 star is considered an up thumb, while 4 stars is considered a down thumb (think Facebook, YouTube). (4.5 being the medium rating for determining up or down) Any rating below 4 stars cuts into the other rider's 5 star ratings, which effectively gives the rude rule-breaking rider up to 7 votes (if they rate 1 star) to every 5 star vote for the courteous rule-following passengers, since he effectively nullified or deleted the three 5 star UP votes (as if they didn't exist) and turned them into DOWN votes (4 stars). making it the same as 4 down votes for the day, or 4 unhappy passengers.
So, to review. The rude rule-breaking riders effectively have 7 votes on the Uber system compared to all courteous rule-following passengers who only have 1 vote. The effect for the day? You get 4 down votes which is caused by the rude passenger stealing 1 star from each of the good riders.
Another example. You go to the polls to vote for President of the United States. According to recent election results a Democrat has about a 50/50 chance with a Republican contender of being elected. If we however use the Uber voting system, we would give Democrats 7 votes for every one vote a Republican makes. Giving the Democrats a 4 to 0 landslide victory on election day.
Before
Democrat 1 vote
Republican 3 vote
After Vote-Ubering
Democrat 4 Votes
Republican 0 votes (3 Republican votes were nullified then 3 new votes were given to the Democrats)
Q: What is the solution?
A: Change the system so everyone has the same vote…one vote! This is already in place on various websites. YouTube videos, Facebook and many more. Even the Uber chat help support system uses the up/down thumb system!
Giving the worst-of-the-worst passengers 7 times more votes than the passengers who are courteous and follow the rules only has the effect of sending Uber on a fast path race to the bottom where rude passengers rule the day and drivers can only keep good ratings by breaking laws and risking their personal safety. I can't see how Uber management can possibly think this is a great idea for long term survival of the company.
Let's say that four various riders rate you today as follows...
5 Stars - Normal courteous rule-following rider, no problems, passenger and driver happy
5 Stars - Normal courteous rule-following rider, no problems, passenger and driver happy
5 Stars - Normal courteous rule-following rider, no problems, passenger and driver happy
1 Star - Jerk.. tries to bring open beer containers, too many riders, abusive, you had to say no to something
After Uber averages the above ratings this is what happens to those riders who rated you.
4.0 - The normal courteous rule-following rider gets 1 star removed from his 5 rating (1 star theft)
4.0 - The normal courteous rule-following rider gets 1 star removed from his 5 rating (1 star theft)
4.0 - The normal courteous rule-following rider gets 1 star removed from his 5 rating (1 star theft)
4.0 - The rude rule-breaker still effectively gives you a 4 which is Uber-unacceptable (stole 3 stars from good riders)
Q: So what exactly happened here?
A: The rude passenger effectively stole 1 star from each of the courteous rule-following passengers.
Q: How did that happen?
A: With the 5 star system the 5 star is considered an up thumb, while 4 stars is considered a down thumb (think Facebook, YouTube). (4.5 being the medium rating for determining up or down) Any rating below 4 stars cuts into the other rider's 5 star ratings, which effectively gives the rude rule-breaking rider up to 7 votes (if they rate 1 star) to every 5 star vote for the courteous rule-following passengers, since he effectively nullified or deleted the three 5 star UP votes (as if they didn't exist) and turned them into DOWN votes (4 stars). making it the same as 4 down votes for the day, or 4 unhappy passengers.
So, to review. The rude rule-breaking riders effectively have 7 votes on the Uber system compared to all courteous rule-following passengers who only have 1 vote. The effect for the day? You get 4 down votes which is caused by the rude passenger stealing 1 star from each of the good riders.
Another example. You go to the polls to vote for President of the United States. According to recent election results a Democrat has about a 50/50 chance with a Republican contender of being elected. If we however use the Uber voting system, we would give Democrats 7 votes for every one vote a Republican makes. Giving the Democrats a 4 to 0 landslide victory on election day.
Before
Democrat 1 vote
Republican 3 vote
After Vote-Ubering
Democrat 4 Votes
Republican 0 votes (3 Republican votes were nullified then 3 new votes were given to the Democrats)
Q: What is the solution?
A: Change the system so everyone has the same vote…one vote! This is already in place on various websites. YouTube videos, Facebook and many more. Even the Uber chat help support system uses the up/down thumb system!
Giving the worst-of-the-worst passengers 7 times more votes than the passengers who are courteous and follow the rules only has the effect of sending Uber on a fast path race to the bottom where rude passengers rule the day and drivers can only keep good ratings by breaking laws and risking their personal safety. I can't see how Uber management can possibly think this is a great idea for long term survival of the company.