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3rd time in 2 weeks this has happened

Discussion in 'Charlotte' started by jbee, Sep 7, 2015.

  1. jbee


    Charlotte NC
    There are several things in place to ensure you are picking up the correct fare / rider (s). They may or may not all be in place, but 9 times out of 10, the one main thing that is - is their name. Exceptions being for example if a member uses the app to get another passenger home, who doesn't have the app.

    And if they have entered a destination in with their request, and in your app, if it's not showing or it's incorrect, this should also be a CLUE YOU HAVE THE WRONG FARE.

    Good Gawd, it's not rocket science.
  2. Jam Val

    Jam Val

    lol. I've never picked up the wrong fare before. There is literally no excuse if you do. Like you said, it's not rocket science.

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