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3rd time in 2 weeks this has happened


There are several things in place to ensure you are picking up the correct fare / rider (s). They may or may not all be in place, but 9 times out of 10, the one main thing that is - is their name. Exceptions being for example if a member uses the app to get another passenger home, who doesn't have the app.

And if they have entered a destination in with their request, and in your app, if it's not showing or it's incorrect, this should also be a CLUE YOU HAVE THE WRONG FARE.

Good Gawd, it's not rocket science.

Jam Val

Well-Known Member
lol. I've never picked up the wrong fare before. There is literally no excuse if you do. Like you said, it's not rocket science.

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