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2nd time around with this BS, but completely different scenario

WLCoolB

Member
This first time I got this message less than months ago, it was because of me going to a restaurant that was closed, then compensated the wimpy $3 promotion for my effort, but they still paid me for the trip anyway as liked I delivered it. Went to Greenlight Station and they solved the problem. Now what they're getting me for me waiting the 8 long azz minutes and canceling the deliveries because the CUSTOMERS not coming to get their food. Not my fault if they don't respond to my calls, texts, and one of those deliveries I rang the doorbell 3 times at 2am and they still didn't come to the door. So in a few hours I'll unfortunately have to go back to the Greenlight Station to give them a mouthful of the horrendous, horrible, horrific, worst support ever. The idiots at support are fraudulent. I've done close to 10,000 trips and I cash out daily and to be wrongfully accused of doing fraudulent activity is BS and to take away Instant pay from me totally unacceptable..
 

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WindyCityAnt

Well-Known Member
I had this in the morning for my dinner I ordered 3 miles away, cause I was drinking.

AD245EDC-6E03-4A4E-8797-02F3DE6F2E88.jpeg


It was Burger King cuz I was lazy, and got a free delivery promo. It’s freakin sad. 😩
 

Nats121

Well-Known Member
This first time I got this message less than months ago, it was because of me going to a restaurant that was closed, then compensated the wimpy $3 promotion for my effort, but they still paid me for the trip anyway as liked I delivered it. Went to Greenlight Station and they solved the problem. Now what they're getting me for me waiting the 8 long azz minutes and canceling the deliveries because the CUSTOMERS not coming to get their food. Not my fault if they don't respond to my calls, texts, and one of those deliveries I rang the doorbell 3 times at 2am and they still didn't come to the door. So in a few hours I'll unfortunately have to go back to the Greenlight Station to give them a mouthful of the horrendous, horrible, horrific, worst support ever. The idiots at support are fraudulent. I've done close to 10,000 trips and I cash out daily and to be wrongfully accused of doing fraudulent activity is BS and to take away Instant pay from me totally unacceptable..
This a yet another classic example of how truly evil Uber is.

Despite the fact you followed procedure and Uber KNOWS you followed procedure (all calls and texts go thru them and they track your location with GPS), they're accusing you of being a crook.

I'd be great to see drivers who have been unjustly fired successfully sue Uber in small claims court.

From what I've read it can be done.

BTW, what happened to you is the reason I don't believe the drivers whom claim they get lots of free meals from Eats.
 
This a yet another classic example of how truly evil Uber is.

Despite the fact you followed procedure and Uber KNOWS you followed procedure (all calls and texts go thru them and they track your location with GPS), they're accusing you of being a crook.

I'd be great to see drivers who have been unjustly fired successfully sue Uber in small claims court.

From what I've read it can be done.

BTW, what happened to you is the reason I don't believe the drivers whom claim they get lots of free meals from Eats.
 

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WLCoolB

Member
  • Thread Starter Thread Starter
  • #10
This a yet another classic example of how truly evil Uber is.

Despite the fact you followed procedure and Uber KNOWS you followed procedure (all calls and texts go thru them and they track your location with GPS), they're accusing you of being a crook.

I'd be great to see drivers who have been unjustly fired successfully sue Uber in small claims court.

From what I've read it can be done.

BTW, what happened to you is the reason I don't believe the drivers whom claim they get lots of free meals from Eats.
Not one incomplete delivery and this is what I get in a email. I'm going to look into it, because I hate being accused of something I haven't come nowhere close to what they're accusing me of.
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Well you did hit the ball back to yourself by going to the hub and expected them to get it right. Lesson learned I hope.
The last time I was there my Instant pay was back within a few hours. Hopefully the same the second time around. Also I was there early and was there under 30 minutes. In the meantime until its resolved, no ubereats for me, I'll be picking up only pax tonight..
 

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Joesmith2012

Well-Known Member
It's irritating the waiting 8 mins will automatically flag you now for fraud, so my advice is not to use that, I've gotten that multiple times over the summer when I couldn't locate the customer and waited 8 mins. Your best bet is to leave the food on the porch if you can sometime they fell asleep passed out drunk or had to stop out for emergency. The customer won't mind you left food there. Don't use the 8 mins thing it will just flag you automatically for fraud now
 
It's irritating the waiting 8 mins will automatically flag you now for fraud, so my advice is not to use that, I've gotten that multiple times over the summer when I couldn't locate the customer and waited 8 mins. Your best bet is to leave the food on the porch if you can sometime they fell asleep passed out drunk or had to stop out for emergency. The customer won't mind you left food there. Don't use the 8 mins thing it will just flag you automatically for fraud now
I’d eat a little after 5 minutes make sure it’s still warm
 

WLCoolB

Member
  • Thread Starter Thread Starter
  • #13
I am now done with ubereats. Even going to Greenlight and showing the three trips that were canceled on how long the duration of me being at each wasn't good enough. [email protected]@K Ubereats
Screenshot_20191120-103339_Uber Driver.jpg
 

Nats121

Well-Known Member
I am now done with ubereats. Even going to Greenlight and showing the three trips that were canceled on how long the duration of me being at each wasn't good enough. [email protected]@K Ubereats View attachment 379771
These scumbag companies cannot be allowed to get away with garbage like this.

There has to be a crackdown.

The people on this website that defend Uber are unethical scumbags themselves.
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It's irritating the waiting 8 mins will automatically flag you now for fraud, so my advice is not to use that, I've gotten that multiple times over the summer when I couldn't locate the customer and waited 8 mins. Your best bet is to leave the food on the porch if you can sometime they fell asleep passed out drunk or had to stop out for emergency. The customer won't mind you left food there. Don't use the 8 mins thing it will just flag you automatically for fraud now
It's a lot worse than "irritating", it's downright evil to punish workers who play by the rules.

I doubt leaving the food on the porch will work. The customers can simply claim the food wasn't there or got ice cold because the driver was too lazy or in too much of a hurry to ring the bell. Either way the driver will get a "strike" from Uber.
 
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WLCoolB

Member
  • Thread Starter Thread Starter
  • #15
These scumbag companies cannot be allowed to get away with garbage like this.

There has to be a crackdown.

The people on this website that defend Uber are unethical scumbags themselves.
Something definitely needs to be done. To be accused of doing fraudulent activity which is far from the truth. For me to be out the delivering food to idiot customers who don't track their drivers or communicate with their driver in the wee hours in the morning, and again and again I do not deliver to door that time of morning until I get confirmation that I'm at the correct address. I'm now going back to the Greenlight Office and talking to a supervisor this time. Check out the duration of two of the three trips they're accusing me of!! Even my profile shows I'm a excellent driver but they don't give a s##t..
 

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Nats121

Well-Known Member
I am now done with ubereats. Even going to Greenlight and showing the three trips that were canceled on how long the duration of me being at each wasn't good enough. [email protected]@K Ubereats View attachment 379771
Contact the media, especially the California media and point out that driver abuse like this are commonplace and the reason why AB5 was created in the first place.
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Something definitely needs to be done. To be accused of doing fraudulent activity which is far from the truth. For me to be out the delivering food to idiot customers who don't track their drivers or communicate with their driver in the wee hours in the morning, and again and again I do not deliver to door that time of morning until I get confirmation that I'm at the correct address. I'm now going back to the Greenlight Office and talking to a supervisor this time. Check out the duration of two of the three trips they're accusing me of!! Even my profile shows I'm a excellent driver but they don't give a s##t..
Been there and done that.

I used to do some late night Eats deliveries (mostly but not exclusively McDonalds) on occasion if the Boosts were decent enough and just like you I ran into issues with no shows (probably fell asleep drunk) and incorrect addresses.

Just like you, I followed the procedure to the letter. I even called tech support a few times for extra insurance. I shouldn't have bothered, because the nastygrams started coming anyway.

The people at Greenlight weren't able to do anything for me and incredibly (and honestly) advised me not to do Eats late at night because of the high risk of this happening again.

We need AB5 to be a complete disaster for Uber. If it turns out to be a disaster for Uber, they'll have no choice but to offer major concessions of much better pay and treatment of the drivers.
 
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WLCoolB

Member
  • Thread Starter Thread Starter
  • #17
Being retired and living in So Cal for me I hate driving during the day here because of the horrific traffic, so when out late night it works for me because of no traffic. I do about 3-4 hours of eats, then get offline and then do 2-3 hours of pax. It works well for me, but last night I did pax only and did well but I like what I've been doing for the last 2 years. So until they reactivate my Instant pay, I'm only doing pax from here on out. F ubereats!!!
 

Nats121

Well-Known Member
Being retired and living in So Cal for me I hate driving during the day here because of the horrific traffic, so when out late night it works for me because of no traffic. I do about 3-4 hours of eats, then get offline and then do 2-3 hours of pax. It works well for me, but last night I did pax only and did well but I like what I've been doing for the last 2 years. So until they reactivate my Instant pay, I'm only doing pax from here on out. F ubereats!!!
As you're well aware, Uber doesn't give a fornicate about you quitting. Your replacement(s) are already signed up.
 

WLCoolB

Member
  • Thread Starter Thread Starter
  • #19
As you're well aware, Uber doesn't give a fornicate about you quitting. Your replacement(s) are already signed up.
You're 110% correct! I guess the good thing about picking up passengers only again I shouldn't get any notices of not dropping off passengers!! Just have to wait till next Wednesday to get my $63 that's unavailable to cash out!!
 

Joesmith2012

Well-Known Member
These scumbag companies cannot be allowed to get away with garbage like this.

There has to be a crackdown.

The people on this website that defend Uber are unethical scumbags themselves.
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It's a lot worse than "irritating", it's downright evil to punish workers who play by the rules.

I doubt leaving the food on the porch will work. The customers can simply claim the food wasn't there or got ice cold because the driver was too lazy or in too much of a hurry to ring the bell. Either way the driver will get a "strike" from Uber.
No it's not the customers making these claims most of the time I didn't say all the time, the customers knows they passed out or lost their phone, so they know they are at fault, the fraud strike is automatic as in as soon as you click the 8 mins undelivered the system will flag you now. It's not the customers making these claims its uber system.
 
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